Gravity Media exists to create world-class content that inspires and excites. Our 500 people serve clients in all markets, from sport and media to news and entertainment, working all over the world from bases in the UK, Australia, USA, France, Germany and Qatar. We are driven by client service excellence. We’re always looking and listening, keeping up with the latest broadcast innovations – or pioneering them. Above all, we channel our energy into maintaining our reputation for flawless execution, deep technical expertise, and efficient delivery.
Due to continued growth, an opportunity has arisen for an experienced IT Systems Engineer to join our team in Sydney.
Role Overview
Reporting to Gravity Media Australia’s, Director of Media Services and Facilities, the IT Systems Manager is primarily responsible for the oversight of corporate and broadcast IT infrastructure systems throughout the Gravity Media facilities including current infrastructure as well as planning and implementation of future projects. The role demands a high level of customer service to all internal and external clients to ensure the smooth running of software, computer, storage and networking solutions. Problem solving and troubleshooting when necessary, liaising with relevant stakeholders and maintaining a high level of professionalism.
This is a hands-on role that requires a highly organised person with good communication skills.
Responsibilities/Skills:
- Management and oversight of the infrastructure, applications, providing direction, guidance and effective people management
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
- Network Design and deployment across corporate and broadcast systems.
- Proactively identifying and acting on opportunities to improve and update software and systems
- Providing direction and supporting IT team members with Tier 3 Escalations
- Implementing IT policy and best practice guides for the organisation
- Conducting regular system audits and documentation
- Participate and collaborate with Gravity Media Group IT to ensure the local business is aligned with best practice for global IT
- Participating in regular operational updates or reports with both Global and local IT and other technical departments.
- Managing and reporting on allocation of IT budget
- Provide technical advice to Broadcast personnel and department heads
- Running regular checks on network and data security
- Microsoft 365 Oversight
- VM Infrastructure deployment and administration
- Meraki SDN ecosystem administration
- Identifying opportunities for team training and skills advancement
- Research, evaluate and test new technology to maintain performance and keep a competitive edge;
To be successful in this role you will have:
- At least 2 Years experience in an Infrastructure Support or similar role
- Extensive experience in the support of Server infrastructure both Linux and Windows Operating Systems
- Strong abilities in troubleshooting IP Networks and network engineering
- Hypervisor administration - VMWare
- Proficiency in preparing and delivering written reports as required.
Desired Skills:
- Project / Change management - Planning and coordination, determining resourcing and budgets for projects and determine status updates and prioritisation in accordance with risk level
- Broadcast or media experience, particularly networking in broadcast facilities and streaming video
- Experience with Office 365 Administration
- Mentoring, coaching and support of ICT team
- PowerShell & Bash scripting capabilities
- System monitoring and remote management toolsets.
- Storage and archive management and migration
- Working Knowledge of Microsoft Azure.
- Working Knowledge of AWS
- Working Knowledge of Intune and Autopilot.
In return, we will offer a competitive remuneration package commensurate with the skills and experience of the successful applicant, and a chance to work for a global leader in broadcast solutions!
Gravity Media is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Visit us at www.gravitymedia.com to see our fantastic team and the amazing work we do!