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Form of workAn opportunity exists for a motivated, experienced, high quality and energetic I.T. Technician to join our growing team in Orange, Hi Tech ITworX is a trusted IT Managed Services Provider which was established in 2009 with Offices in Mudgee, Orange, Parkes and Bathurst, we provide high quality, reliable IT services to businesses across Regional NSW.
The role includes:
– Providing remote and onsite support for standard software and operating systems to PCs, laptops and servers
– Installations and relocation of PCs, laptops, monitors and printers
– Installations of operating systems and application software on server platforms based on client requirements
– Installation of peripheral network attached assets (e.g. firewalls, switches, printers)
– Phone and face to face support and troubleshooting with clients
– Ability to diagnose performance issues on I.T. systems
– Maintain technical documentation to required levels
– Network management and monitoring
– Liaising with Clients/ Management team
Essential skills:
– Proven recent, relevant experience in I.T. related products with service and repairs.
– Excellent analysis and problem-solving skills.
– A friendly, confident customer service manner.
– Excellent communication skills & phone manner.
– Confident, outgoing personality, self-motivated and enthusiastic.
– Innovative & creative thinking skills.
– Ability to work productively and manage time without supervision using job tracking systems.
– A current NSW class C driver’s license.
Highly Desirable
– Current Qualifications in IT (or willingness to get through our training program)
– Microsoft 365 Platform Experience
– Previous Experience in another MSP
Hi Tech ITworX may assist in some relocation expenses for a suitable applicant and a company vehicle is included in addition to a competitive salary package.
Please contact us by applying here or send your resume’ with cover letter to: ****@htw.net.au
