Job Coach - Disability Employment Services

Working for BEST: 

As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements as well as the following additional employee benefits: 

• Optional flexitime arrangements (full-time employees)
• Optional 9-day fortnight arrangements (full-time employees)
• Learning and development opportunities, including optional traineeship arrangements.
• Anniversary Leave 
• Birthday Leave
• Option to purchase additional leave 
• Discounts on gift cards and other purchases
• Employee Wellbeing Program
• Employee Assistance Program 

About the Role: This is a permanent role based at our Warwick Office. We are open to both full-time and part-time arrangements for the right candidate. Please be aware that, at this stage, there is a requirement for a 5 pm finish time for a minimum of 3 days per week.

As a Job Coach you will work closely with a caseload of jobseekers, assisting them to get a job and keep it. Our Job Coach teams develop rapport, provide high level customer service, and assist in addressing barriers to employment by collaborating respectfully with participants to engage in meaningful activities to support them on their journey to employment. They will work with the job seeker to achieve the goal of finding employment suitable to the circumstances of the individual. 

We focus on teamwork and living by our values. No previous experience in Disability Employment Services is needed, with full on the job training provided.

This role may require travel to other sites to support in delivering our services to jobseekers and employers, for which a company car will be provided. 

About you: 

You will be a self-motivated and resilient individual with: 

• A passion for disability services and helping individuals progress into, and maintain, employment. 
• A positive attitude with exceptional people skills and a customer focus.
• Excellent time management skills with the ability to multitask. 
• Ability to adhere to and achieve targets and KPIs. 
• A demonstrated ability to work independently with minimal supervision and take initiative when completing tasks. 
• A demonstrated ability to confidently manage conflict and achieve positive outcomes. 
• A demonstrated ability to build, maintain and grow relationships with people from diverse backgrounds. 
• A demonstrated ability to engage and work effectively in a team environment.
• Previous administration experience, including transferrable skills to make accurate file notes, input data and keep records up to date using Microsoft programs and custom databases (desired). 

How to Apply: Click "Apply Now" and follow the instructions to upload the following TWO items: 

• Current resume - please include at least two (2) contactable work referees. 
• Video OR written cover letter - please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role. Please include your responses to the "About You" section, outlined above, ensuring you respond to each criterion individually and provide relevant examples. 

We are an Equal Opportunity Employer and welcome applications from all people regardless of age, gender, ethnicity, disability, sexual orientation or cultural background. We strongly encourage applications from people who identify as Aboriginal and / or Torres Strait Islander. 

For further information or to have a confidential discussion regarding this opportunity with BEST, please contact:

Stuart Tripp (DES QLD Area Manager): 0472 803 ***
or
The Human Resources Team: **@best.com.au 

Applicants must be willing to undertake a pre-employment Police Check and Working with Children Check.

Applications close 11:59pm on Sunday 7 April 2024.