Jobs Advisor - Digital Services

Enterprise & Training Company Limited (ETC) are a leading provider in employment, training and business services. We've been helping people secure pathways into training, education, and employment for more than 30 years and are committed to making a positive difference in our communities.ETC are searching for a switched-on and engaging Jobs Advisor to join the Digital Services Team on a full time basis in our Nerang office.The focus of this role is to engage with customers through various digital media platforms (e.g. phone, text, MS Teams) to ensure they remain actively engaged throughout their journey to obtain sustainable employment. You will be contacting customers regularly to develop strong working relationships and liaising with employers and internal departments to identify and refer them to suitable employment and training opportunities.Who are we looking for?Someone who thrives in a team environment! You are passionate about making a difference, have a positive 'can-do' demeanor and the ability to make authentic connections with a diverse range of people through various digital media platforms (e.g. phone, text, MS Teams). You live and breathe exceptional customer service and can confidently negotiate or hold a conversation with anyone, whether they are a customer or employer. This is a busy role, so you need impeccable time management skills with a strong motivation to achieve positive outcomes and KPI’s. Most of all, you have a genuine drive to see your customers succeed and have the skills and capability to support this.Previous experience in the industry will be highly regarded, however no experience is required for this role and comprehensive training will be provided.Essential requirements:

• Exceptional communication skills and a high level of computer literacy
• A recent clear National Police Check
• A current Working With Children Check / QLD Blue Card

Why work for ETC?ETC promotes a positive work culture where you will be part of a team supporting and inspiring you to achieve your best. We take care of our people and offer training and progression opportunities and a huge range of staff benefits including; salary packaging to increase your take-home pay; discounted private health insurance; paid Birthday leave, health and wellbeing initiatives; staff reward schemes and more.How to apply:Simply click the 'Apply Now' button and submit a Cover Letter briefly outlining your experience and a Resume (saved as one document) to our recruitment portal.Applications must be submitted through ETC’s recruitment portal to be considered for the role.Applications close:Sunday, 14 April 2024 at 11:59pm. ETC reserves the right to close the vacancy prior to this date if a suitable candidate is identified.More Information:Please contact Briana Hutchinson, Digital Services Manager on briana.hutchinson@etcltd.com.auWe are an equal opportunity employer and promote great working conditions. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural backgrounds, mature aged workers and people with disability.Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carry out a variety of reference checks including a National Police Check and that a current Working With Children Check / Blue Card must be provided prior to commencing employment.ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the .