AddressAbout Affordable Staff:
Affordable Staff is a dynamic and client-focused company providing a wide range of Virtual Assistant services from the Philippines to clients across Australia and New Zealand. We are ISO Certified for both Quality, and Privacy and Security (27001 &9001) with a strong commitment to delivering top-tier, cost effective solutions to our clients. Our Team is passionate about supporting our clients and utilising the latest technologies to ensure mutual success.
Position Overview:
We are currently seeking a talented and dedicated Junior Accounts and Administrative Assistant to join our team at Affordable Staff. The successful candidate will work closely with the Company Accountant and Accounts Team members, learning from this Team and growing within the role. This role assists in ensuring the smooth operation of financial and Administrative processes within the Australian organisation. You will be a part of a supportive and collaborative team who are passionate about exceptional customer service.
Key Responsibilities:
Invoicing and Billing (Accounts Receivable):
- Perform weekly and monthly invoicing tasks, ensuring accuracy and timeliness.
- Receipt customer payments into accounting software.
- Run reports and communicate with clients and internal stakeholders to resolve outstanding balances and collaborate with internal management were needed.
- Assist with managing accounts related client enquiries.
AP Entry and Reconciliation (Accounts Payable):
- Receive, process, and verify AP invoices (small volume).
- Maintain accurate supplier records and reconcile supplier accounts.
- Maintain positive accounts relationships with suppliers.
- Connect with stakeholders for credit card receipts and record transactions to system.
- Assist with bank and card reconciliations.
Communication and Client Support:
- Answer phones, screen calls, and direct enquiries towards the appropriate person or department.
- Liaise with clients regarding their account and address issues as necessary.
- Divert non-accounts-specific customer enquiries to the appropriate person or division.
- Maintain positive relationships with clients other stakeholders.
- Create client statement of accounts where required.
Accounts Team Process Improvements:
- Working with the Accounts Team, refine and improve financial and Administrative processes towards efficiency.
- Contribute to the mapping of new processes and enhancement of existing workflows in collaboration with the Accounts Team.
- Attend and contribute to the weekly and ad-hoc Accounts Team meetings towards continuous improvement within the Accounts Department.
What’s on Offer:
- Work closely with the Company Accountant and Dynamic Accounts Team to learn and grow within the role. This Team are exceptional in their field and offer a coaching style to bring out the best in their team.
- Join a supportive and close-knit team that genuinely cares about each other.
- Access personal and professional development offered for individual growth.
- Enjoy a flexible work environment, including the possibility of hybrid workspace model for suitable candidates.
- Benefit from ongoing soft skill training; we prioritise education and growth.
- Access to our Health and Wellness Program (EAP).
- Gym memberships heavily subsidised.
- On-site parking is provided.
- Receive a competitive salary package.
Qualifications and Skills:
- The use of Microsoft Office Suite, specifically Excel would be an advantage.
- Strong attention to detail and accuracy.
- Excellent communication and client service skills.
- Ability to manage multiple tasks and prioritise effectively.
- Problem-solving skills and a proactive approach to tasks.
- Candid ability to collaborate and work in a team-oriented environment.
- A detail-oriented and proactive approach to tasks, exceptional organizational skills and the ability to handle a variety of tasks with precision and efficiency is essential.
