Junior Office & Marketing Assistant

Looking to start your career in an administrative role that offers a fresh approach and great work environment?

We are so glad you've come across this advertisement, as we are on the hunt for our next team member to join our successful and growing firm as an Junior Office & Marketing Assistant.

ABOUT THE ROLE

Our Junior Office & Marketing Assistant plays an important role in creating a warm and welcoming experience for our clients and staff, assisting with the day to day operations of our Sydney office, and supporting the marketing activities of the firm. You'll be exposed to a variety of operational functions at an entry level, including office management, IT, HR, and marketing tasks.

As Junior Office & Marketing Assistant, you’ll be reporting into our Head of People & Operations, and your main roles and responsibilities will be to:

• Undertake reception duties, including answering main office phone line, greeting clients upon arrival
• Organise incoming and outgoing mail and deliveries
• Monitor, forward and action emails from info@wlm inbox
• Maintain office areas, including meeting rooms and staff kitchen, maintaining stock and stationery/office supplies, desk set up
• Manage facilities requirements, including organising repairs and issuing security passes as required
• Administer the lodgement of client tax returns with the ATO
• Create social media posts (Instagram, Facebook, LinkedIn), monthly client newsletter, and other marketing materials as required in line with marketing strategy and content plan.
• Draft monthly marketing report, using data collected from CRM (Hubspot) and Google.
• Assist with the coordination of client and staff events, including making relevant bookings, arranging catering, etc
• Assist with recruitment, including scheduling interviews and arranging relevant assessments
• Coordinate day to day IT support requests to be completed by outsourced IT providers, with support from the Head of Projects.
• Create new user profiles and deactivate departing users in various IT applications.
• Provide support to Head Of People & Operations and Head of Projects in various activities and projects.

Please note that this is an office-based role, with work hours from 8:30am to 5:00pm.

ABOUT US

We are a leading boutique accounting & financial services practice in the CBD, offering Accounting, Financial Planning and Wealth Management services for over 30 years. We love being able to provide our clients with holistic financial services that cover all aspects of their life, both business and personal.

We are a paperless environment using cloud-based systems for our business applications and are proactive in utilising the latest technologies and continually improving our people, systems and processes.

Our team members enjoy an open, fun and friendly culture, while working hard to deliver exceptional service to our clients. Beyond offering a competitive salary, we have vast array of benefits, including:

For more information, check out www.wlm.com.au

ABOUT YOU

We’re looking for the kind of person who will fit in with the WLM values and is driven to create a great experience for our clients and staff. So what does that mean?

You're the kind of person who is confident to communicate, whether in person, emailing, video calls or over the phone and you thrive on building relationships. You're not afraid to ask questions and you're more likely to double check than make assumptions. Having empathy comes naturally to you, putting yourself into the shoes of your clients and other teammates. You're also really comfortable with technology and while you may not have experience yet, you're eager to use various tools like Canva, Hubspot, Xero, Office 365, Sharepoint, Karbon and Microsoft Teams to produce great results.

To succeed in this role you'll need to be able to hand-on-heart answer "yes" to each of the statements below:

• I am solution orientated and here to help, no task is too small.
• I am dependable and organised, the "magic fairy" of the office who takes pride in making things run smoothly.
• I have a great eye for detail and enjoy putting my creative side to use.
• I enjoy working with people and making people feel welcomed.
• I am proactive and seek out opportunities to build my skills/knowledge to further support my team.

No prior experience is necessary, however any experience in customer service or administration will be highly regarded.

HOW TO APPLY

To ensure you put your best foot forward and we get the information we need to determine if you meet the criteria, please submit a copy of your CV. It's also really important for you to demonstrate your interest in the role and tell us a bit about you through submitting either a cover letter or video link in your application.

If you have any questions, please reach out to Katrina Matthews, our Head of People & Operations, by calling us on 02 9221 7***.