Key Account Manager

• Permanent opportunity
• Reporting to the Executive Manager Key Accounts
• Build/facilitate effective relationships with key decision makers within intermediaries and key clients
• Sydney CBD Location

The role is accountable for the retention and profitable growth of Key Accounts on a national basis by developing and maintaining relationships with intermediaries, end clients and all internal stakeholders and leveraging from the existing broker and end customer relationships to provide a complete solution to their insurance needs. This vital role also involves ensuring consistent execution and delivery of service to our intermediaries and end clients across the GIO workers compensation offering.

What you’ll do (not limited to):

• Account managing specified Workers Compensation clients, including national employer accounts across respective jurisdictions
• Manage and support strategic relationships with allocated key end clients and associated intermediaries
• Retention of Key Accounts across workers compensation product lines, including support in renewal process where required
• Support new business in Workers Compensation in line with our growth targets
• Implement strategies aimed at growing our participation on other lines through existing key client relationships
• Analyse our customer base and provide feedback on performance and opportunities.

What you will bring:

• Minimum 5 years’ experience in the Workers Compensation industry
• Proven capabilities in managing relationships with end clients and intermediaries
• Strong customer service background
• Proficient understanding of workers compensation claims and profitability
• Proven capability to achieve operational and strategic deliverables in a complex environment with shifting priorities.

Other:

• Frequent interstate travel
• Attendance at client and broker events.

What's in it for you:

• Competitive salary package
• Discounts of up to 25% on our various Insurance, Banking & Superannuation products
• Flexible working environment and arrangements; genuine focus on work-life balance
• Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
• We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition).

What you will love about working with us:

Better outcomes for customers takes innovation, care and a laser focus. As part of the Suncorp Group, we’re the go-getters working at the heart of some of Australia and New Zealand’s most trusted names in banking and insurance to deliver just that – and then some. Here, you’ll be equipped with all kinds of support and opportunities to make an impact, because our commitment to brightening lives extends to all our incredible people too. And in an organisation that measures success through the results we deliver for our customers, communities and each other, you’ll thrive knowing you’re making a genuine difference along the way. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.

Chase the sun, apply online today. For further information contact **************@suncorp.com.au