AddressAirRoad is a leading national road freight, distribution and logistics company. With a strong commitment to excellence and customer satisfaction, we strive to deliver superior solutions that meet the evolving needs of our clients. As we continue to expand our business, we are seeking a talented and motivated Key Account Manager to join our team and drive success in managing key client relationships.
PositionAs a Key Account Manager, you will be responsible for nurturing and growing relationships with our key clients to drive business growth and maximise customer satisfaction.
Your responsibilities will include:
- Building and maintaining strong, long-lasting relationships with key clients
- Developing and implementing strategic account plans to achieve sales targets and expand business opportunities within Key Accounts
- Proactively addressing client concerns and ensure high levels of customer satisfaction
- Collaborating with internal teams to align strategies and deliver value to key clients
- Monitoring Key Account performance metrics and provide regular reports and updates to management
- Negotiating contract terms and pricing agreements with key clients
- Staying informed about market trends, competitor activities, and industry developments to identify growth opportunities and potential challenges
To be successful in this role, you should possess the following:
- Proven experience in Key Account management or a similar role in express transport
- Excellent communication and interpersonal skills
- Strong negotiation and problem-solving abilities
- Ability to work effectively in a fast-paced environment and manage multiple priorities
- Proficiency in Microsoft Office suite.
If you think you have the right skills, attitude and experience for this position then please apply today.
AirRoad is an equal opportunity employer, encouraging men and women of all ages and backgrounds to apply.
