Key Account Manager – Mining

A career with Viva Energy is more than just a job!  It’s an opportunity to be part of something bigger.  The opportunity to join an amazing team committed to supporting our evolving energy needs and helping to build a secure and sustainable energy future.

Our energy helps people reach their destinations, fuels industries, support local businesses and communities.  We are proud of the role we play in the local economies where we operate and supporting Australia’s energy security.  

Our future plans will support a transition to sustainable, lower carbon energy solutions.  At the heart of our plans is people power. People who want to be part of the change and the solution.  People who want to make a difference to ensure our customers, communities, environment and the planet thrive today as well as tomorrow.  Will you be part of the energy solution?

In this role, you will take the lead in managing the strategic relationship and contract delivery for Viva Energy for a Key Strategic Customer within the Mining portfolio. You will be key in developing, articulating and implementing a clear account strategy incorporating sales, operational, technical and marketing initiatives to drive a mutually beneficial outcome for all parties. You will proactively build relationships at multiple levels within a complex organisation, developing deep internal and external working relationships. You will ensure Viva Energy exceeds the expectations of our customer, spending time face to face, to problem solve and to provide innovative solutions delivering value to both organisations. This role will have full accountability for contract delivery and compliance, delivering process improvement and cost savings to the customer. This role will require some travel.

About you

You are a strategic and proactive thinker who enjoys building relationships, understanding customer needs and providing opportunities to add value. Perceptive in your approach, you can manage multiple projects, effectively problem solve and align with business priorities. You will have the ability to understand and influence multiple decision makers and a myriad of stakeholders at a corporate level and have a hunger for strategic account management and a passion for delivering and exceeding customer expectations. You will pride yourself on your success in managing commercial negotiations and engaging multiple stakeholders to drive outcomes. You will have experience in B2B account management / sales environment.

You will be:

• A strategic thinker, proactive in nature you enjoy seeking opportunities to provide  value add to commercial deals
• Proficient in project management and able to manage multiple projects concurrently
• Effectively problem solve and align with business priorities
• Ability to understand and improve efficiency in end to end supply chain
• Ability to work effectively across multiple functions including commercial, technical operational and marketing to deliver key strategic outcomes.
• Able to understand and influence multiple decision makers and a myriad of stakeholders at a corporate level
• Customer focussed, you have a hunger for sales and a passion for delivering and exceeding customer expectations
• You will be eager to build your capability in managing commercial negotiations and supporting tender responses
• You will have experience in strategic B2B account management / sales environment
• Have refined financial acumen and clear understanding of the drivers of value creation

At Viva Energy, our purpose is helping people reach their destination.  We manufacture, import, blend and deliver energy products through our extensive supply chain network.   We are the exclusive Shell licensee in Australia, and supply around a quarter of Australia’s fuel through our network of around 1345 service stations and through our commercial partnerships with some of Australia’s biggest companies.

It’s an exciting time to join Viva Energy, as we play our role in providing safe and reliable fuel supply today while preparing for the lower carbon energies of tomorrow.  Our goal is to support the world's evolving energy needs and achieve net zero by 2050.  Our future plans include a gas terminal and a solar energy farm, projects to support alternative energies such as renewables and hydrogen, and the development of strategic storage to improve fuel supply security. 

Our Culture:

At Viva Energy we aspire to create a great place to work where everyone feels valued and has the opportunity to contribute to our success.

Achieving WGEA Employer of Choice accreditation and being certified as a Family Inclusive Workplace by Parents at Work in partnership with UNICEF Australia highlight that we are driven by our people.

We are open to flexibility options including part-time, job-share and flexibility in start and finish times. We are happy to explore what this could look like for you during the recruitment process.

We encourage applicants from diverse backgrounds to apply. Please let us know if you would like to be put in contact with a team member from our diversity pillars – Gender, First Nations Peoples, Pride, Culture, Families and Abilities – as you progress through the recruitment process.