Kit Room Lead - Vic

Stryker:Stryker is one of the world’s leading medical technology companies and, together with our customers, we are driven to make healthcare better. We offer innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. https://www.stryker.com/au/en/about.html See what it's like to work in our Kit Room!https://www.youtube.com/watch?v=mSiA-WwQ-wA The Role:We're looking for an exceptional people leader partner with our current Kit Room Team Lead in Mount Waverly, Melbourne, Victoria (free parking onsite).A 'kit' contains the instruments and implants which we send out to surgeons to complete operations, and the Kit Room team work on assembling these quickly and accurately to have them sent out to hospitals.This role will be dividing/sharing the duties with the existing Lead, to inspire a team of talented kit assemblers, driving productivity and achieving operational goals.This role would suit someone who has led teams of 6+ people in Retail, FMCG, Manufacturing, Med Tech, Pharma... or anyone with strong leadership & problem-solving abilities who can optimise operating procedures, maximizing efficiency, and foster a collaborative and fun work environment. Responsibilities:As the Team Lead, you will be responsible for overseeing the efficient processing, packaging, and storage of supplies, while ensuring inventory management through regular audits.There will be some occasional on-call work. Duties will include:Providing leadership, management and development specifically to the Kit Room Team Ensuring the team meets or exceeds the service demands of internal and external customers. Initiating, lead and drive initiatives and process improvements within Customer Service and the wider Operations division Collaborating with other Stryker divisions to improve or re-engineer cross-divisional processes Implementing productivity and efficiency improvements which minimise the requirement for the incumbent to perform daily customer service tasks Requirements:2+ years experience in a management rolePassion for leading and developing others Highly developed customer service skills and ability to problem solve Strong communication skills and ability to partner with a diverse range of internal and external customers Ability to work in a high technology environment (particularly JDE, Salesforce and Microsoft Office Suite) Some of our benefits include: Join one of Australia’s Best Places to Work in 2020! Multiple financial benefits including health care, financial wellbeing, insurance benefits. Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Days Onsite gym! Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! Know someone at Stryker? Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program