Knowledge And Information Officers

Role: Knowledge and Information Management Officers (L4-6)

The Knowledge and Information Management section is responsible for the management of ASIS’s information, including its records (digital and physical) and knowledge holdings. Successful applicants will enjoy working in complex and challenging environments, good organisational skills, effective communication, have a strong focus on providing high level of customer service, and sound judgement. You will also contribute to the delivery of effective records and Information management, application of relevant policies, procedures and guidelines for ASIS.

Key Responsibilities and Tasks

Level 4

The L4 Officer will be part of a team contributing to the development, implementation and

evaluation of Knowledge and Information Management. They will undertake tasks of a moderate

level of complexity, under the direction from senior staff. They are accountable for organising their workflow and making decisions within defined parameters relating to Knowledge and Information Management. They provide support that is informed and directed by sound Knowledge and may undertake some research and analysis activities.

Level 5

The Level 5 Officer will be part of a team contributing to the development, implementation and

evaluation of Knowledge and Information Management. They will be responsible for undertaking

complex work under limited direction from senior staff. They will exercise discretion and sound

independent judgement in providing advice to stakeholders on Knowledge and Information

Management. They are accountable for organising their workflow and making independent

decisions relating to Knowledge and Information Management. They will provide advice based on

policies and legislation.

Level 6

The Level 6 Officer will be part of a team contributing to the development, implementation and evaluation of Knowledge and Information Management. They will be responsible for undertaking work that is complex in nature. They exercise initiative and judgement in the interpretation of policy and in the application of practices and procedures relating to Knowledge and Information Management. They provide detailed technical, professional and/or policy advice in relation to complex problems and may assist in strategic planning, program and project management and policy development. This role may also have team leader and resource management responsibilities.

Core Skills / Education, qualification and experience requirements

One or more of the following:

·        Qualifications in a records or information management discipline and/or at least 3 years’ experience in records and Information management roles or equivalent experience in a similar role

·        Demonstrated knowledge of the Archives Act 1983

·        Experience in applying records and Information management knowledge in a practical sense, particularly to support and drive organisational change

·        Demonstrated experience with managing electronic records and data

·        Experience using records and Information management systems

·        Demonstrated customer service experience

Experience in the following would be beneficial, but not essential:

·        Experience in records and Information management projects

·        Experience in delivering records and Information management training or other forms of training

Experience in digitalisation of physical paper files and other type of media