AddressAbout the Aged Care Quality and Safety Commission
Our vision is for older Australians to trust and have confidence that aged care services protect and enhance their safety, health, and quality of life.
Everyone has the right to safe, compassionate care. We preserve this right and ensure that people who use aged care are treated with dignity and respect.
More information about the role, vision and people of the Aged Care Quality and Safety Commission be found on our website.
About the Team
Business Systems manages a variety of primary applications within the Aged Care Quality and Safety Commission that support operational and intelligence functions.
About the Role
As a Knowledge Manager in the Digital Content team, you will manage and optimise digital information assets to provide efficient access and use by the Commission’s staff and stakeholders. You will be responsible for maintaining a robust knowledge management tool that captures, categorises, and redistributes knowledge within the Commission. This role requires cross-functional collaboration with Subject Matter Experts from Groups within the Commission to ensure alignment with organisational strategies and goals. Furthermore, you will continue to enhance the knowledge management tool to ensure a user-friendly experience.
Position Details
- Create, identify, capture and manage business knowledge content relating to business process interactivity with systems.
- Manage and organise knowledge content and enhance the Knowledge Management tool to ensure ease of access to information Users need in order to perform their role.
- Establish and implement standardised workflows and processes to capture information and knowledge required by Users.
- Leverage the capability of current tools to create an enhanced knowledge sharing experience.
- Present information in a structured format to facilitate knowledge transfer to Business Systems Team and broader Commission Groups
- Contribute to the development and implementation of knowledge management strategies, frameworks, and policies used by the Digital Section, and the Commission’s broader objectives and guidelines.
- Oversee the creation and delivery of content across internal digital platforms.
- Assist in clarifying and documenting Systems related information across structured and unstructured knowledge repositories to support knowledge creation and enhance organisational learning.
- Guide users in the use of the knowledge management tool to support positive interactive experience.
- Undertake quality review of published content and ensure content is up to date.
Salary offered will be between $92, 970 - $104,883 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
Roles are offered on an Ongoing/Non-Ongoing basis, with Non-Ongoing roles offered for an initial period of up to 12 months with the possibility of one extension up to an additional 12 months.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
Applications close on 26th May 2024 at 11:59 PM (AEST).
