Address
Form of workCompounded Pty Ltd, a prestigious compounding pharmacy situated in Alexandria, is on the hunt for an enthusiastic and dedicated individual to join our team as a full-time Customer Support / Dispensary Technician. Our state-of-the-art laboratory provides a dynamic and innovative work environment where commitment, creativity, and learning are highly valued .
You will be working to help the team to continuously improve the quality of our patients, the health professionals we work with as well as the teams day to day experiences.
Flexible working hours and Immediate start available!
We are seeking a candidate who possesses:
- Superior customer service experience
- Strong and confident communicator (Fluent in English)
- Ability to work autonomously and as part of a team
- Excellent troubleshooter and a problem solver
- Ability to show initiative in a high-pressure environment and manage conflicting priorities
- Strong customer service focus and business integrity
- An innate passion for learning
- Exceptional attention to detail and problem-solving skills
- Compounding experience(preferred)
- Compound a variety of products including creams, capsules, troches and other forms of medication.
- Dispensing prescriptions
- Manage all aspects of the office administration
- Communicating with patients and health care professionals over the phone
- Formulating prescriptions with the assistance of the Pharmacist
The Support Role
- Office Support: You'll be responsible for maintaining office files, data entry, and coordinating with various departments to ensure smooth operations. You'll also handle incoming calls and emails, schedule appointments, and liaise with suppliers and service providers.
- Technical Support: You'll be involved in maintaining and troubleshooting the pharmacy's compounding and dispensing equipment. You'll also assist in integrating new technology into our systems and provide basic IT support to staff.
- Inventory Management: You'll assist in managing our product inventory, ensuring that we are well-stocked with necessary supplies and medications. This will involve tracking usage, predicting demand, and coordinating with suppliers for timely delivery.
- Quality Assurance: You'll participate in quality control processes, inspecting products to ensure they meet our high standards and comply with regulations. You'll also be involved in implementing and monitoring safety procedures in the pharmacy.
- Training & Development: You'll have the opportunity to train new team members on our procedures and systems. You will also participate in ongoing professional development to enhance your skills and stay updated on industry trends and regulations.
- Specialised training for the suitable candidate with ongoing professional development offered
- Promising opportunities for future progression and growth
- An encouraging team environment and excellent work-life balance (Monday to Friday, 9 am - 5 pm)
- Convenient location
- Attractive incentives
Join us in revolutionising the pharmaceutical industry. Apply now to embark on an enriching career journey with Compounded Pty Ltd!
Please email a cover letter with your resume to;
******@compoundedmedication.com.au
- Please DO NOT APPLY if you are not a permanent resident or a citizen of Australia.
