Address
Form of work
Salary- Ongoing Full Time
- Location: Willing to consider candidates across all NSW locations. Preference will be given to candidates based regionally, with a focus on Queanbeyan, Armidale, Dubbo and Coffs Harbour
- Salary starting from $120,859 p.a + super
As the Land Administration Services Team Leader, you will oversee and optimise internal business services for the Land Administration Services Team. Working closely with the Services Co-ordinator, you'll establish performance expectations and KPI-driven goals while overseeing team performance to achieve service delivery targets. Additionally, you will work closely with and support the Manager Land Administration Services and play a pivotal role in Rates and Annual Land and Stock Returns processes.
If you're looking for a role that's not just about work but also about enjoying what you do, then you're in the right place. In this position, you'll have the fantastic opportunity to take on the role of a mentor, leader, and supportive team member, all in one. Your days will be filled with the joy of helping the team grow and thrive.
Your role will be a driving force for innovation and process improvements, leveraging technology to enhance service efficiency and deliver increased value to our customers. As a key advocate for excellence, you'll closely monitor, analyse, and report on service activities to ensure the attainment of KPIs and outcomes within established standards, timelines, and milestones.
Furthermore, your keen analytical skills will be put to work in analysing process data, identifying areas for enhancement, and implementing effective solutions that enhance efficiency and accuracy.
Last but not least, adherence to government regulations, policies, and procedures will be the cornerstone of your role, ensuring that our operations maintain the highest standards of compliance and service delivery.
Key Knowledge and Experience:
- Demonstrated track record of managing and leading teams, with a proven ability to motivate and develop staff, enabling them to achieve performance targets and consistently deliver exceptional customer service.
- Strong leadership skills, including the capability to set clear expectations, offer guidance, and cultivate a collaborative work environment.
- Background in identifying process efficiencies and implementing improvements through the utilisation of technology and innovative solutions.
- Current NSW Driver Licence and ability and willingness to travel
The Department of Regional NSW Recruitment Team will take a break over the Christmas period and will be unavailable from Monday 25th December until Sunday 7th January 2023. If you would like to enquire about the role, please contact us outside this period.
How to Apply
If this role sounds ideal to you, please apply via our online portal by submitting your resume and a brief cover letter outlining how your skills and experience match what we are looking for.
Applications through email will not be accepted.
Applications Close: Sunday 21 January 2024 at 11:55 pm
We work hard every day to support and grow thriving communities across regional NSW that will have a positive impact on generations to come. Our goal is always to be a trusted local partner and problem-solver working deeply in the community.
Diversity and inclusion are core values of the Department of Regional NSW. The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.?
If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to or contact the hiring manager listed below for a confidential discussion.?
Additional Information:
The successful applicant in this role will be required to undergo reference checks, National Police Check, and Bankruptcy Check.
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.
