AddressAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
What you will be doing:
Manage delivery demand
- Schedule instructors, presenters and facilitators based on drafted schedule.
Source facilities and instructors
- Confirm attendance and instruct presenters as required.
- Engage participants via email
- Distribute assessments/tests
Schedule and fulfill learning event
- Establish event and monitor schedules
- Monitor and confirm learner registrations
- Coordinate classroom or virtual event(s)
- Schedule facilitators
Deploy and monitor content
- Ensure training setup using proper platform and options
Register and support learning event
- Provide functional support to the instructor and the learners
- Facilitate based on virtual training requirements (e.g. confirm dates and share training schedule with participants, setup of virtual meeting and sending invites, sharing any material via email etc.
- Report attendance and provide training recording if required
- Correlate participation with Key Performance Indicators (KPIs)
To be successful in this role you will have:
- Understanding of Learning and Development: The candidate should possess a solid understanding of Learning and Development principles, methodologies, and best practices.
- Experience with Learning Management Systems: Proficiency in utilising a SuccessFactors LMS is crucial for administering, tracking, and analysing training activities efficiently, but other LMS usage will crossover more easily that for someone that hasn't done it ever.
- Effective Communication Skills: The candidate must be a strong communicator, capable of conveying training information clearly to diverse audiences and collaborating effectively with stakeholders both internally and externally.
- Strong Organisational Skills: Excellent organizational abilities are necessary to manage the multiple emails across many different topics, resources, and documentation effectively.
- Passion for Learning and Development: A genuine passion for Learning and Development is vital to drive engagement, innovation, and continuous improvement would be good.
- Preferable but not mandatory - AQTF Compliance: Familiarity with the Australian Quality Training Framework (AQTF) is essential to ensure our training programs meet regulatory standards.
This role is a full-time, fixed term contract role for 2 years. The role is based in Brisbane in a hybrid work model between home and office.
