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The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers' needs.
The Learning Chapter Area is responsible for providing learning and development expertise across the full 'end to end' learning process/cycle. This includes partnering, consulting, designing, developing, implementing, and managing learning initiatives/products that enable our people to acquire the knowledge and skills needed to excel in their roles and ultimately achieving our goal of +30 NPS.
By fostering a culture of learning, the Learning Chapter contributes to employee engagement, talent retention, and overall business success, ultimately ensuring that CBA remains competitive and agile in a rapidly changing world.
See yourself in our team
The learning chapters have been split by 2 main skill groups:
Learning Partnering
The purpose of the work performed by Learning Partner/Consultants is to strategically align learning and development initiatives with the organisation's goals, identify and address needs, and provide expertise to ensure effective learning solutions to achieve business and customer impacts.
Learning Experience and Design
The purpose of the work performed by Learning Experience/Design professionals is to curate, develop/create engaging and effective learning materials and environments, ensuring a positive and impactful learning experience for participants.
This 12 month contract role reports directly to the Chapter Lead of Learning Partners.
Do work that matters
- Collaborate with the Learning Partners, Learning Designers, Subject Matter Experts and stakeholders to provide guidance on industry learning best practice and optimal solution design
- Coach, collaborate, provide capability upskilling with other Learning Leaders and team members to increase overall individual and team knowledge/skill
- Contribute to the continuous improvement process of learning at CBA, using a human centred design perspective to ensure curation / creation of learning solutions that support the workforce of the future and drive great outcomes for our customers
- Keep abreast of global best practice focusing on innovation and continuous improvement.
- Help to drive the digital learning transformation within CBA
- Delivering on our customer aspiration by displaying a continuous improvement, innovation and a customer obsessed mind-set
- Developing strong relationships with key stakeholders ensuring there is constant alignment between the business strategy and learning priorities.
- Collaborate with squad members from different Chapters to problem solve and ensure a broader alignment to CBA skilling to maximise resource and impact.
- Utilise data and feedback to inform metrics and leverage these to support continuous improvement efforts, in partnership with the Product Owner & Chapter Lead
We're interested in hearing from people who possess
- Advanced performance consulting skills
- Advanced learning solution architecture, utilising various adult learning principles
- Demonstrated experience in content curation and creation of pathways and programs, following an agile methodology
- Strong interpersonal skills, including an ability to build and manage relationships
- Strong proven experience in supporting, consulting and challenging executive stakeholders in implementing strategic goals
- Experience using a Human Centred Design approach to discover needs, undertake gap analysis and define high impact solutions
- Experience identifying and utilising relevant data to validate learning needs and generate success measures
If this is your next challenge, APPLY NOW!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 17/03/2024
