Analytics End-User Support

Position Title Analytics End-user Support
Employment Type Permanent Full Time
Location Box Hill Hospital
Award Classification Administrative Officers (10) Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 - Admin Officer Gr 02
Hours (per fortnight) 80Applications from Recruitment agencies will not be accepted
The successful applicant to this position will be required to undergo a pre-employment Police Check.
Position SummaryAnalytics End-user Support

• Permanent, Full Time with monthly day off
• Box Hill Hospital
• Flexible and hybrid working arrangements available

Eastern HealthEastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.About the roleDue to internal promotion of the incumbent, we have an exciting opportunity for an Analytics End-user Support to join the analytics team at Eastern Health. This role is key to transforming the way the analytics team collaborates with the business on data and analytics projects. The Analytics End-user Support will be part of a small team led by Senior Analytics Business Partner, supporting the development of analytics self-service capability at Eastern Health. Key to the success of the role will be the ability to build strong relationships with business stakeholders and the analytics team. This is a great time to join the growing team as the organisation embarks on its journey to significantly uplift its data and analytics capability.The role will:

• Assist the implementation of Analytics Business Partnering at Eastern Health, which is a pioneering initiative in Victoria's Public Health system.
• Work with business partners to identify and categorise analytics personas with differing needs for self-service capability.
• Lead the development and delivery of training products to assist in building self-service capability.
• Conduct group training sessions as required.
• Conduct one-on-one training sessions with key stakeholders to build familiarity and proficiency in the use of key analytics data and tools.
• Build simple dashboards and reports in Power BI.
• Respond to relatively simple requests for access to data.
• Provide feedback to the analytics team regarding end-user needs so that these can be built into analytics services strategy.
• Develop strong relationships with business stakeholders and build reputation as the “go-to” person for providing personalised analytics support.
• Maintain up-to-date knowledge of analytics tools and techniques so as to be able to provide up to date and relevant advice to end-users.

About youTo be successful in this role you will possess:

• Microsoft BI Stack experience (SQL Server, Power BI, SSRS, SSIS, SSAS, Excel).
• Proven ability to develop compelling Power BI reports, scorecards and dashboards that are used by the organisation.
• Demonstrated ability to develop and assess training materials suitable for the audience.
• Expertise in delivering training sessions that deliver a significant uplift in end-user capability.
• Excellent communication skills and the ability to communicate technical concepts in an easy to understand manner.
• Be organised and have the ability to manage conflicting-priorities to meet the needs of multiple stakeholders.
• Strong stakeholder engagement skills and the ability to collaborate at all levels in an organisation.
• Ability to work effectively both as an individual and in a team environment.
• Appropriate tertiary qualifications in Computer Science, Statistics, Mathematics, Data Science or a related quantitative field.

Following desirable attributes will help you stand out from the crowd:

• Relevant experience in the public health industry.
• The ability and interest to learn new technologies.
• Training and/or experience using a programming language.
• Experience with working within a project driven environment.
• Experience working in a large complex organisation.

Please refer to the attached position description for further details of the role.Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.What we offerEastern Health offers a variety of fantastic Employee Benefits, view the extensive range !

• Diverse and engaging career opportunities
• Friendly & supportive team
• Flexible working hours
• Salary packaging options
• Career progression in our teaching hospitals

Next StepsIf you believe you have the ability to make a difference in this rewarding industry, apply today!Please note:

• All applications must be submitted online via E-Mercury
• All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
• You must have Australian work rights to apply for this position.
• Recruitment agency applications will not be accepted.

Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.Aboriginal and Torres Strait Islander peoples, women, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manger listed or feel free to contact the .Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**
Selection Criteria Essential: Hands-on experience using Power BI. If yes, rate your skills out of 10 and explain type of tasks you can perform in Power BI (e.g. DAX development, etc.)
Essential: Advances Excel skills. If Yes, rate your skills out of 10. And, explain the highest level of tasks you can perform in Excel (e.g. VBA coding, Power Query, Power Pivot etc.)
Essential: Prior experience in training delivery. If Yes, rate your skills out of 10, describe years of experience in training, the type of training conducted, mode of delivery, areas / topics of training delivery, etc.
Desirable: Hands-on experience with MS SQL Server stack. If Yes, Rate your skill out of 10. And, advise which of the following have you worked with; SSRS, SSAS, SSIS, SSMS, etc.)
Essential: Verbal communication skills. If yes, rate your skills out of 10.
Essential: Written communication skills. If Yes, rate your skills out of 10.
Desirable: Prior experience in public health industry. If yes, how many years of experience do you have in the industry?
Desirable: Knowledge of emerging technologies. If Yes, name them.
Desirable: Experience using a programming language. If Yes, name them.
Desirable: Experience working with a Project Management methodology. If yes, explain in brief.
Desirable: Experience working in large complex organisation. If yes, explain in brief.
Contact Person Kalpesh KOTHARI
Contact Number (03) 9895 3417
Contact Email KALPESH.KOTHARI@EASTERNHEALTH.ORG.AU
Alternate Contact Person Katharine Reale
Alternate Contact Number
Closing Date 28/05/2024
Position Description Analytics End User Support v02 (1).pdfApplication Guide
SharePlease note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.