Address- Strong focus on collaboration with business partners
- Flexible, supportive work environment and work from home options
- Full time permanent role based in Southbank
- Attractive base salary + super + incentives + team member benefits
About the team
At Wesfarmers, we’re self-insured for Workers Compensation. Group TeamCover manages this important function by engaging and collaborating with our diverse businesses. We aim to minimise the impact of workplace injuries and achieve positive outcomes for both our team members and our business.
What you’ll do
Reporting to the Regional Manager – VIC/TAS/SA, you’ll be responsible for eligibility decisions, as well as providing coaching, training and technical advice to our claims team. In addition, you’ll manage claims that are referred for dispute resolution in our region.
Key responsibilities include:
- Maintain a thorough understanding of all businesses within the Wesfarmers Group and their needs from Group TeamCover
- Establish strong and effective relationships with a range of key stakeholders
- Have a detailed understanding of and compliance with relevant state legislative, regulatory and licensing requirements
- Assess new claims and determine eligibility
- Manage our dispute resolution process to deliver optimal claims outcomes
- Conduct regular health checks on claims for compliance purposes
- Play a key role in developing our team members technical and strategic capabilities in accordance with relevant legislative requirements
- Work collaboratively with key stakeholders to identify opportunities to improve claims outcomes
What you’ll need
- Strong technical knowledge of the current VIC Workers Compensation Legislation
- Significant experience in a similar role within a Workers Compensation environment
- Proven understanding of claims management and ability to share this knowledge with the team
- Exceptional strategic thinking and analytical skills
- Effective interpersonal and communication capabilities
- A genuine interest and passion to learn and develop new skills
Nice to have’s
- Allied health, claims or business related qualification or training
- Knowledge of the TAS and SA Workers Compensation Legislation
About Wesfarmers
As one of Australia’s largest listed companies, we’re proud of our longstanding contribution to Australians. Wesfarmers’ achievements are deeply rooted in the desire to continually reinvent ourselves for the brands we own and operate, including leading retailers like Bunnings, Kmart, Target, Officeworks and Priceline. We recently expanded our online offer to bring together the Group’s digitally native businesses, including the OnePass membership program, the Catch marketplace, and the Group data asset. Our work doesn’t stop there, we also operate in the industrials sector which supplies the nation with chemicals, energy and fertilisers, and industrial and safety products. And we’re currently developing an integrated lithium project, including mine, concentrator and refinery.
Join the team at Corporate Office which provides support and advice across the Wesfarmers Group
The Corporate Office provides corporate services and support to the autonomous businesses within the Wesfarmers Group, enabling the achievement of Group objectives. It leads capital allocation and portfolio management for the Group and focuses on leveraging and enhancing the Group’s reputation to support attraction and retention of talent, securing investment opportunities and maintaining a low-cost capital. To do this, we need great people, working together and role modelling our values and ways of working.
Our culture
We’re results focused, but we’re a business that cares. Here we are less about titles and more about everyone playing a valuable role. We provide autonomy and space with freedom to operate, quickly learning from mistakes because we know they are part of the way forward. We’re curious, open minded, and collaborative. And although we’re thought leaders, we’re humble, and willing to share knowledge and learn from one another.
We know that diversity fosters greater innovation and better customer connection, so we strive to create an inclusive and diverse work environment. This means promoting the development of our people and fostering a sense of belonging irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability.
Next steps
If this sounds like your next career move, then combine your cover letter and resume into one document and click on the ‘Apply’ button by Friday, 31 May 2024. Please note that we may commence interviewing of candidates prior to this closing date.
For brief enquiries please contact Human Resources on (08) 9327 4***.
We’re hiring the best and the brightest talent. Let’s start to explore the possibilities of achieving great things together.
For more information, visit our website at https://www.wesfarmers.com.au/
