Library Services Officer

Full time, continuing appointment
Professional level 5 salary - $72,061 to $83,249 pa
Plus 17% superannuation and 6 weeks annual leave
Casuarina Campus

Deliver a range of services and client assistance in support of teaching, learning and research at Charles Darwin University (CDU)

About the Position
As a Library Services Officer, you will deliver a range of frontline services, and client assistance in support of teaching, learning and research. Working across a variety of services you’ll actively contribute to the management and improvement of processes to meet client needs and your duties will include:

• Assisting clients to use a range of information resources and services, library spaces, technologies and platforms
• Answering client enquiries and resolving or referring problems relating to Library Services, resources and facilities.
• Providing efficient client focused service to ensure Library Services meet operational and strategic targets

About You
To be successful, you will require:

• Diploma/Certificate IV in library studies or other relevant field with relevant work-related experience or an equivalent combination of relevant experience and education/training
• Demonstrated experience in the delivery of high-quality, client-focused services to internal and external clients.
• Demonstrated ability to resolve problems using a creative service-orientated approach and track record in implementing, reviewing, and improving work processes and practices.
• Broad understanding of the application of information technology to Library Services and use of online resources and demonstrated experience with library information management systems.
• Excellent communication and interpersonal skills with demonstrated ability to work within a team and independently with supervision

To view the responsibilities of the role, please click on the: Position Profile.

Remuneration 
Appointment to this role will be at Professional level 5. The base salary will be in the range of $72,061 to $83,249 per annum. The total remuneration package will be in the range of $84,311 to $97,401 per annum, including 17% superannuation.

What’s in it for you?

• An employer who values your contribution to building a bigger, better and stronger University
• Work with a University committed to changing people’s lives for the better through training, education and research
• Opportunities for professional development, paid study and career progression
• An enviable lifestyle in the spectacular Northern Territory
• 17% superannuation
• Up to six weeks of paid annual leave
• Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
• Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
• Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
• Free on-campus parking in designated areas
• Employee Assistance Program
• Salary Packaging opportunities

How to Apply
All applications must be received online via the ‘apply’ button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.

For a confidential discussion about the position please contact Kylie McMartin on 08 8946 61***or email **************@cdu.edu.au 

Adjustments can be made throughout the application and selection process, as well as during employment to support applicants and employees with disability. CDU’s Workplace Adjustment Policy and Procedure can be found at https://policies.cdu.edu.au/view-current.php?id=191&version=1. If you would like to discuss adjustments, please contact the People Services Team on 08 8946 71***or email **************@cdu.edu.au.

Diversity and Inclusion
At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our University community feels they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected University in Australia, we are striving to ensure that our culture and our community are inclusive of all our staff, students, and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neurodiverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.
 
You make CDU. And we want you to be exactly who you are.  

Applications Close: Sunday 17th March 2024