Licensing Officer

Permanent - Part Time, Permanent - Full Time, Fixed Term - Part Time, Fixed Term - Full TimePosition Number:Pool Ref AV8700Attachments:-
-The Department of Primary Industries and Regional Development (DPIRD) lead the sustainable development of Western Australia’s regions and agriculture, aquaculture, food and fisheries sectors. In everything we do, we take an approach to protect, grow and innovate WA’s economy, community and environment.About the opportunityWe are currently looking for enthusiastic and customer service driven individuals to join DPIRD and work within the Statewide Operations branch as Licensing Officer. We are seeking to establish a pool of suitably qualified applicants which will be used to fill Fixed Term, Permanent, Full Time, and Part Time positions that may arise over a 12-month period.As a Licensing Officer, you will act as the first point of contact for recreational and commercial fishing customers, fish processors and aquaculture clients concerning the processing of licence applications and general fishing enquiries. You will issue, renew, transfer, and vary licenses and permits as required. You will also be required to reconcile revenue collected and carry out banking duties as required.We currently have one (1) permanent full-time position along with other fixed-term positions, all with flexible work arrangements, available for immediate filling.We are looking for individuals with:

• demonstrated customer service skills and experience;
• good verbal, written and interpersonal communication skills;
• the ability to think strategically and interpret apply and advice on relevant acts, regulations, policies, procedures and systems.

For further information and special requirements for this role please see attached Job Description Form (JDF).Equity and DiversityAt DPIRD we are committed to creating a diverse and inclusive workforce and are an equal opportunity employer. We value and strongly encourage people with disabilities, Aboriginal and Torres Strait Islander people, young people, women and people from culturally and linguistically diverse backgrounds to apply for positions within our agency.How to ApplyClick the Apply button and attach the following to your application:

• A comprehensive CV that highlights your skills, experience, and achievements including details of two (2) referees.
• A cover letter of no more than two (2) pages in length demonstrating how your skills, knowledge and experience relate to the following Work Related Requirements:

• Role Specific: 1
• Core Capabilities: 2 and 4

It is recommended that you consider all information contained in the advertisement and any other related information. All Work-Related Requirements will be assessed at some stage during the selection process.Need further information?For a confidential conversation about the role, please contact , Manager Licensing and Registration, on (08) 9203 0365 during office hours.If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056 in first instance. For further information about the recruitment process please contact our Employment team on (08) 6552 1943.Employment Conditions and Additional InformationDPIRD is an Emergency Management Agency and all employees may be required to work or travel during, or outside of, normal business hours to assist with incidents and emergencies.Am I eligible to apply?To be eligible for a permanent appointment to the Western Australian public sector you must be an Australian citizen or have permanent residency status in Australia. To be eligible for a fixed term or a casual appointment you must have documentary evidence of your entitlement to live and work in Australia for the period as part of your application.You will be required to provide a current National Police Certificate (police clearance) before commencing employment. If not currently held, this must be acquired prior to appointment at applicant’s expense.This pool will be valid for a period of twelve (12) months following finalisation of the process and may be used to fill other same/similar permanent and fixed term, full-time and part-time vacancies with the possibility of extension or permanency at locations listed in this advert. Please note, being appointed to the pool does not guarantee you a placement to a position.The recruitment process may include online written assessments, psychometric, cognitive or other testing, job-related tasks, video or live stream interviews, documentation and reference checks or other assessment methodologies as required. We reserve the right to supplement the field of applicants via an executive search if required.Please ensure you have plenty of time to submit your application to allow for unanticipated problems, as late and proforma applications will not be accepted. (Please note: Online lodgement is system generated. Any submissions on or after 4:00pm will not be accepted)