AddressWe’re looking for a self-motivated Patent Filing Administrator with high attention to detail and excellent customer service to join our Melbourne team on a Full-time basis. This position plays an essential role in the smooth and efficient running of DCC's Administrative Operations Team.
Davies Collison Cave (DCC) is a prestigious law firm with a rich heritage exceeding 140 years in the intellectual property (IP) industry. The successful candidate will not only contribute to DCC’s legacy of excellence but will also have the opportunity to work in a dynamic and supportive environment, leveraging their strong organizational skills, attention to detail, and customer service orientation to make a significant impact.
Responsibilities
- New filings – AU and New Zealand (PCT National Phase, Designs, Conventions) – completion of case worksheet for billing and case data entry, preparation of associated letters and documents.
- File creation for new cases.
- Processing and reporting letters and charging to clients including filing receipts (data entry).
- Maintain a high level of customer service to Principals, Associates and key stakeholders at all times.
- Provide support to other AOT functions.
- Prioritise such correspondence in order of importance and urgency ensuring deadlines are met.
- Completion of data entry in the database ensuring a high level of accuracy.
- Communicating with internal staff if clarification or further details are required.
Desired Skills & Experience
- Efficient task management and deadline adherence in fast-paced settings.
- Proficient in Microsoft Office Suite.
- Exceptional attention to detail for data accuracy.
- Strong analytical skills for problem-solving.
- Excellent communication abilities.
- Proficient in data quality control.
- High-standard customer service for internal and partner interactions.
- Experience in an Legal environment (preferably IP), understanding the specific demands and regulatory requirements is an advantage
Why work with DCC?
Join DCC where flexibility and support are fundamental to our ethos. We offer adaptable hybrid working options and generous parental leave to suit your family's needs. Committed to sustainability, we are active members of the AusLSA, ensuring our practices benefit the environment. Furthermore, our recognition as an 'Inclusive Employer' for 2022-2023 by the Diversity Council Australia highlights our commitment to diversity and inclusion. Work with us at DCC and be part of our progressive team.
Application Instructions
Apply Now via the Davies Collison Cave Career Page to be considered for this great opportunity.
