Service Manager / Locksmith
Peninsula Locksmiths & Security is a well-established Locksmith company located in Redcliffe, QLD. We have been in operation for over 30 years and are well respected within our industry and community. We provide security solutions throughout the Moreton Bay area for Commercial and Residential customers.
We are now seeking an experienced Locksmith & Service Manager to join our team. This is a great opportunity for a change in a rewarding role. We need someone who is self-motivated, a pleasure to work with and treats the business as it was their own.
The role:
- High-level of customer service with assisting to enquiries & managing workflow
- Answering phones/emails and responding to client enquiries
- Coordinate parts with suppliers and internal workshop
- Coordinating technicians schedule and materials for jobs
- Prepare internal and external documentation / invoicing etc.
- Assist with quotes and Locksmith workshop tasks
- Other administrative/management duties as required
The candidate:
- Previous experience in scheduling or managing workflow is highly regarded
- The ability to work well under deadlines, prioritise and to be accountable
- Demonstrated ability to build and maintain strong relationships with staff, clients and suppliers
- Strong problem solving and time management skills
- Work well as a part of a close team and as a leader including training apprentices
- Excellent verbal and written communication skills
- Strong computer and data entry skills including ProMaster and Instacode programs
- Security and Automotive experience desired but not mandatory
- You must be a permanent resident, fully vaccinated and hold or be able to obtain a white card, a blue card and a security licence
Inclusions:
- Work vehicle
- Phone allowance
- Above award wage with target incentives
- Great workplace, team and environment
- Uniform and tools provided
- Sign on bonus after 3-month trial
- New workshop/office in a nice location
- Focus on an enjoyable work experience
If this sounds like you, apply now with your resume and cover letter showing us what you can bring to our team!