Address
Form of work
SalaryThe Role
The Logistics System Support Officer will be pivotal in assisting the Enterprise Resource Change Manager with the roll out of the new Enterprise Resource Planning SAP based system.
Defence ERP is a major transformational program that will standardise, simplify and align processes across all Defence Groups and Services through an integrated system and consistent way of working.
- Processes - Deliver consistent and simplified processes that are standardise
- People - Create time for value adding activities by eliminating duplication and manual effort
- Technology - Replace ageing systems with the latest, cloud based, and technology
All of these changes will result in new ways of working, enhancing decision making and advice, improving technology, processes and operations; the greatest impact being engineering, maintenance, logistics and procurement.
This newly established position will be responsible to assist with coordination, communication and progress updates to Joint Logistic Unit North Queensland personnel, including peers, senior managers and Industry Partners on the constantly evolving Enterprise Resource Program (ERP).
This position will become a Key User and will, upon ERP conclusion, provide immediate first level support and face to face assistance to manage enquiries on processes and provide feedback, participate in cross business forums and subsequent implementations / upgrades of ERP and act as authorised representative of respective Group or Service to evaluate change requests.
In addition the position will be required to provide redundancy and support by conducting Local Site Administrator duties on legacy information systems.
About our Team
Joint Logistics Unit (North Queensland) is an enthusiastic and caring mix of military and civilian employees who are passionate about supporting soldiers, sailors and aviators across North Queensland. The team is made up of people with a range of backgrounds, skillsets and experiences, all drawn together by the desire to support the work of the ADF.
The unit is dedicated to delivering essential logistics services including warehousing, distribution, equipment maintenance and clothing store support to enable military operations. It does this from modern facilities on Lavarack Barracks in Townsville. Joint Logistics Unit (North Queensland)’s span of responsibility stretches from Rockhampton in the South, to Thursday Island in the North.
The unit utilises a broad range of internal skills, together with close relationships with local industry suppliers, to provide excellent logistics support to a wide range of military units across North Queensland.
Our Ideal Candidate
Key attributes, knowledge and experience we are looking for:
- A self-motivated, collaborative, and innovative thinker;
- Have excellent communication skills, including the ability to engage with JLU(NQ) stakeholders at all levels.
- Have or be able to quickly have an understanding of the ERP transformation.
- Be proficient in database systems.
- Be capable in providing sound guidance, mentoring and support to staff regarding the changes and processes relating to ERP transformation, including potential on the job training.
- Strong time management skills, including the ability to prioritise a changing workload and negotiate an outcome, including in response to short notice operational requirements; and
- Be willing to operate as part of a team and foster a cohesive work environment.
Application Closing Date: Monday 1 April, 2024
For further information please review the job information pack, reference JCG/01997/24 on https://defencecareers.nga.net.au/?jati=C916FB1A-89A1-235D-2E96-DA7CB133B6E9.
