M365 Platform Specialist, Digital Transformation - Parliament Of Nsw - Sydney

• Exciting opportunity to work in a team delivering the Digital Transformation of Australia’s oldest parliament
• Temporary full time position up to 12 months with the possibility of extension
• $120,859 - $133,183 per annum (Clerk Grade 9/10), plus employers contribution to superannuation and annual leave loading
• NSW Parliament, Sydney CBD

About us
The Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales.
Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.
Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.
Our commitment to flexibility: While these roles can be full time, we are open to requests to undertake the work on a flexible part-time or job-share basis.
To get a feeling of what it’s like to work at the Parliament of NSW, watch our video, . You can now explore the Parliament of NSW online in a new .
About the position
Parliament NSW has embarked on a significant undertaking in the Digital Transformation space, including delivering new applications, migrating network users to Cloud platforms and multiple audio-visual projects.
The M365 Platform Specialist is responsible for managing and enhancing the Parliament of NSW’s M365 environment, providing a blend of analysis, solution implementation and testing to ensure the applications are configured and aligned to our business need and can drive efficiency and improvement.
About you
We are seeking an experienced M365 Platform Specialist, particularly for SharePoint and MS Teams. You will have extensive knowledge and experience in managing an M365 environment, with a thorough understanding of configurations and best practice recommendations. You will be the subject matter expert for M365 and will be able to provide advice, training and support when required.
You will work closely with Project Managers and Change Managers in Digital Transformation and IT Services to identify pain points, investigate issues and identify, test and implement solutions. You will also make recommendations for future enhancements and provide expert BAU guidance where required.
As you are working closely with Project Managers, to be successful in this role you will have knowledge of and experience using project management methodologies (including agile) and have highly developed prioritisation and time management skills. Strong communication and high standards of customer service are essential to succeed in this role.
Further information to assist you with applying for this position:

How to apply
To apply for this position please attach to your application:

• Your response [maximum two pages in total] to the two targeted questions. We are looking for you to demonstrate your competency in the focus capabilities as specified in the role description, and
• Your up-to-date resume [maximum five pages] which clearly details your skills and experience as relevant to this position

Your resume and response to the following targeted questions will be the initial assessment method used to determine your suitability for this position compared to other applicants. Applications that do not include a response to the targeted questions cannot be comparatively assessed and are unlikely to progress to the next stage of assessment.
Targeted questions
1. What are the essential skills and experience for a successful M365 Platform Specialist?
2. Provide an example of a time you had identified issue/s with M365 configurations. What did you do to identify, investigate and solve or mitigate these issues?
Electronic attachments must be MS Word compatible or in pdf format.
Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ helpdesk 1800 562 679 (Monday - Friday).
Applications must be lodged online through
Note: A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, over the next 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
Please note that the Parliament of NSW will be closed during the period 25 December 2023 to 5 January 2024 inclusive and responses to inquiries may not be as prompt during this time.
Job Reference: 0000AEJ2
CLOSING DATE: Sunday 21 January 2024 [11.59 pm]