AddressPosition Summary:
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
DAY IN THE LIFE:
Exceptional customer service is our top priority whilst working in a fast pace Airport environment. As a Beauty Advisor you will be employed under the retailer to represent our brand to the consumer. Your purpose is to enable people to look and feel their best by providing an informative and engaging experience every single time. You will combine your excellent beauty skills, with an equal flair for providing 5-star customer service and the ability to work towards achieving retail sales targets. Other responsibilities include but are not limited to, self-development, maintaining the store environment, providing feedback on the store operations, and assisting with administrative and online duties.
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
WHAT WE OFFER:
You will work as part of a dedicated team who are committed to providing you with state-of-the-art training and exposure to the most update trends. You will also have access to use our outstanding products.
ABOUT YOU:
· Excellent retail customer service skills
· Previous experience in Sales/Goal driven environment is desirable
· Experience gained within a beauty retail store environment is advantageous
· Excellent communication skills, leadership, organizational and time management skills
· Flexibility to work a rotating roster covering airport training hours is essential including early mornings 4.30am and late nights 12pm
· Available to work public holidays
APPLY NOW:
If you have been looking for a position that offers a real opportunity to combine your passion for working with people and your expertise as a beauty advisor, we would love to hear from you!
Whilst experience and qualifications in the beauty industry is desirable, we are able to provide on the job training to those who have proven confidence and a commitment to learn.
Job offers will be dependent on the ability to obtain airport security clearance.
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