Maintenance Officer

Overview of Role: The Maintenance Officer is responsible for overseeing and maintaining the physical infrastructure and facilities within MGE. The role requires a proactive individual who can efficiently manage maintenance operations, ensuring a safe and comfortable living environment for the residents. The Maintenance officer will collaborate with MGE management team, residents, and external contractors to coordinate and execute required repairs, maintenance, and improvement projects.

Key Responsibilities: 

1. General Maintenance: Perform routine inspections, repairs, and maintenance tasks across the village including buildings, grounds, equipment, and amenities.
2. Residents Support: Respond promptly to maintenance requests from residents, prioritise tasks, and resolve issues efficiently, ensuring resident satisfaction.
3. Preventative Maintenance: Implement preventative maintenance program to minimise equipment breakdowns and extend the lifespan of assets. Regularly inspect and maintain essential systems such as plumbing, electrical, HVAC, and safety equipment.
4. Vendor Coordination: Coordinate and supervise externa; contractors, including obtaining quotes, scheduling work, ensuring compliance with safety regulations, and reviewing the quality of work performed.
5. Compliance and Safety: Ensure compliance with relevant building codes, safety standards, and regulations. Identify potential hazards and take appropriate measures to maintain a safe environment for residents, staff, and visitors.
6. Budgeting and reporting: Maintain accurate records of maintenance activities, expenses, and inventory. Provide monthly reports on maintenance projects, including progress, known costs, and recommendations for improvement.
7. Emergency response: Act as a primary point of contact during maintenance-related emergencies, such as power outages, water leaks, or severe weather events. Liaise and work with management to ensure appropriate and timely responses and communications are provided to relevant stakeholders.
8. Communication and Collaboration: Foster positive relationships with residents, staff, and other stakeholders. Collaborate with the management team to identify maintenance needs, plan projects, and communicate effectively with residents regarding maintenance schedules and updates.

Qualifications and Skills:

1. Experience: Minimum of three (3) years’ experience in a maintenance role, preferably in a similar environment. Trade qualification in building discipline desirable.
2. Technical Knowledge: Sound understanding of building systems and maintenance practice, including plumbing, electrical, HVAC, and general repairs. Knowledge of relevant regulations and safety standards.
3. Problem-Solving Abilities: Strong analytical and problem-solving skills to diagnose issues, identify appropriate solutions, and prioritise tasks effectively.
4. Communication Skills: Excellent verbal and written communication skills to interact with residents, staff, and contractors professionally and effectively. Ability to convey technical information in a clear and concise manner.