Maintenance Planner / Dispatcher

Sydney Water have partnered with Delivering 4 Customers (D4C) to deliver; design, construct, maintenance and facilities management services in Sydney Water's Southern Region of Sydney.  

D4C is a consortium comprising of John Holland, Service Stream and WSP. We will provide long term employment opportunities to diversify the skills of the people of the southern region of Sydney as well as creating pathways to enter the water industry. 

What this role will entail?  

D4C is seeking an Maintenance Planner/Dispatcher to join their expanding team to deliver excellence in the water project program of works across the Southern Region. 

The Maintenance Planner/Dispatcher will coordinate and plan the department's resources, directing all activity necessary for the efficient and effective provision of the planning and delivery of Operational and/or Facilities Maintenance services.

As a Maintenance Planner/ Dispatcher, your day-to-day tasks will include but are not limited to:  

• Coordination of planned/preventative maintenance programs for Operational Maintenance /Facilities Management with the aim of ensuring that maintenance planning/dispatching are effectively utilised to facilitate optimum efficiency of the Maintenance teams and subcontractor base.
• Communicate with D4C, and client stakeholders to ensure response to all maintenance tasks are attended safely and promptly.
• Identify opportunities to improve the efficiency and performance of the Sydney Water contract, including working with Sydney Water stakeholders to improve the preventative maintenance programs and drive self perform of maintenance tasks.
• Coordinate planned/preventative maintenance programs for the Maintenance team, with the aim of ensuring that maintenance management systems are effectively utilised to facilitate optimum efficiency of the Maintenance team
• Drive the efficient delivery of the weekly works program
• Monitoring of vehicles and mobile plant maintenance associated with the contract and reporting to Maintenance leads discrepancies.
• Ensure that all work requests are attended within required timeframe.
• Organise any additional equipment required to respond to priority work orders, Vacuum Trucks, Bypass Pumps, Generators, Cranes, Gas Specialist.
• Develop and maintain efficient, effective filing and data processing systems to ensure user-friendly retrieval of information.
• Ability to provide coverage and be available to the ECC (Sydney Water Emergency Control Centre) during 24/7 wet weather events where triggered by Sydney Water.

Essential Requirements: 

• Trade background in Maintenance environment highly regarded
• Experience in similar position in water industry ideal
• Experience in similar position in other industries will be considered
• Experience in incident management. ie. problem solving in stressful and tense situations.
• Proven skills in analysing data, identifying problems, and preparing response strategies.
• Sound knowledge of computer maintenance management systems
• Experience working to strict set of quality requirements
• Proficient in Microsoft office suite (Word/Excel/Outlook).

This role is important to our future growth and impact. We are looking for someone who has a can-do, positive attitude, who is consultative and able to get things done. 

D4C commits to delivering water for our customers, to protect Sydney's iconic way of life and leave a legacy for future generations. The D4C consortium is comprised of industry leading organisations and together we care deep about what we do and how it affects the community as well as our people. We are committed to "delivering differently" by building and promoting a diverse, inclusive and flexible workplace, as well as fostering a culture where the environment and the safety of our people are our top priority.