Manager, Business Analysis

Digital Services drives digital innovation at Deakin to deliver intelligent, future-focused solutions that anticipate and respond to digital needs.

Our Business Analysts are the drivers behind our continued growth and success. With our commitment to innovation, it’s our Business Analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced Business Analyst to help guide our organisation into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a leader, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Your strategic and analytic mindset coupled with resilience and previous experience working in a fast-paced environment will play a key role in pro-actively managing the future direction of the BA Practice.

This role leads the selection of appropriate business analysis methods, tools and techniques. As a successful candidate, you will play a key role in defining business objectives, strategies, validating and justifying business needs and conducts activities such as feasibility studies and producing detailed business models and cases, overseeing development and implementation of solutions.

Your key responsibilities will include:

• Lead with values, ethics and emotional intelligence to grow team resilience, inclusion and performance and sets clear standards of expected behaviour and celebrate and reward outstanding performance
• Conceptualise local plans in alignment with University strategies and monitor progress and risks, adapts personal and team priorities and plans as required
• Establish systems and procedures to guide work and track progress and strive for excellence and continually evaluate progress and effectively overcomes barriers to achieve outcomes
• Support and guide others in managing stress, role model optimism in times of change and strive for balance in behaviour in terms of inclusivity, sustainability and excellence
• Actively engage and enable collaboration across teams and with a diverse range of stakeholders to define process and performance problems and negotiate inclusive and accessible solutions and achieve strategic goals
• Lead process and performance change initiatives that increase value and efficiency of functions and services and actively encourage and coach others to question traditional assumptions, promotes ideas and review practices and policies and translate into workplace improvements
• Integrate multiple data sources, baseline current state processes and performance to seek trends and analyse issues from diverse perspectives and draw sound inferences and specific challenges and strategic interventions from information available
• Use understanding of the client context to anticipate needs, tailor services, improve service offering and ensure a high-quality outcome by addressing client feedback and setting service standards
• Act as a coach and work with team members to facilitate growth and development by giving balanced, constructive feedback considering individual capability and team performance, in alignment with Deakin’s code of conduct and core university strategies and policies that promote a safe, sustainable and productive working environment.

To be successful, you’ll have:

• Postgraduate qualifications and extensive relevant experience; or
• Extensive experience and management expertise; or
• An equivalent combination of relevant experience and/or education/training
• Experience working within a large scale and complex organisation
• Experience leading business analysts working in an IT development environment
• Knowledge of systems, process and business improvement capabilities
• Experience designing effective solutions to complex business and technical problems
• Experience facilitating strategic workshops involving stakeholders at all levels to achieve process and performance improvement

Applications for this position close on 25 August 2022.

Successful applicants will need to comply with vaccination mandates imposed by the relevant state/territory government. Applicants who attend third-party sites to undertake University activities will also be required to comply with any other directions or requirements in place at the third-party location.

Please submit your updated resume and a short cover letter outlining your skills and experience for this role.

For a confidential discussion regarding this position, please contact Janet Green, Director, Digital Engagement at janet.green@deakin.edu.au

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.