AddressAbout Us
WA Primary Health Alliance is part of the Australian Government’s national Primary Health Network (PHN) program which aims to strengthen, improve, and connect the primary care system. As the operator of Western Australia’s three PHNs, our state-wide structure and strong partnerships allow us to deliver better health, together.
At the heart of our Vision and Mission is an ongoing commitment to working closely with GPs, health professionals, service providers, hospitals, government and the community to strengthen primary care state-wide.
We are united in working towards a more connected and collaborative primary health care system to improve health equity and health outcomes for all Western Australians, particularly those at risk of poor health.
We are guided by our Strategic Plan 2023 – 2026. To find out more about us and what we do, please go to our website: https://www.wapha.org.au/about-us/
We are committed to creating a safe and inclusive culture for all our staff, health providers, partners, and community members. The contribution and participation of people with diverse bodies, identities and experiences is crucial to the work we do and allows us to shape a health system that is fit for the future.
WA Primary Health Alliance acknowledges, and pays respect to, the Traditional Owners and Elders of this country. We recognise their diversity and the significant importance of their cultural heritage, values, beliefs, and self-determination in contributing to the positive health and wellbeing of the whole community. We also acknowledge and welcome all members of the lesbian, gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other rainbow (LGBTIQA+) communities and celebrate the extraordinary diversity of people’s bodies, identities, relationships, and experiences.
We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability.
The role
The role of the Manager - Business Systems & Assurance encompasses multifaceted responsibilities aimed at optimising project management practices, ensuring effective utilisation of Business Systems, and driving organisational excellence. Primarily, the manager oversees the Project Management Office (PMO), leading initiatives to develop and uphold project management frameworks, track benefits realization, and enhance project governance. Additionally, the role is also responsible for leading the Business Systems and Improvement team, focusing on shaping and optimising the Oracle Cloud ERP product, Aspire, to meet WAPHA's business objectives and user needs. Central to the role is fostering a culture of collaboration, transparency, and continuous improvement within the team while maintaining strong stakeholder relationships and ensuring alignment with WAPHA's mission and values. Through strategic planning, stakeholder engagement, and effective leadership, the Manager plays a pivotal role in driving organisational success and delivering value to stakeholders across WAPHA.
This role will be offered as an on-going position on a full-time basis and offers the flexibility to work from home and office.
Key tasks and responsibilities include but not limited to:
- Team Leadership
- Provide leadership, guidance, and mentorship to a multidisciplinary project delivery and change team.
- Foster a culture of transparency, accountability, collaboration, and continuous improvement within the team.
- Set clear performance expectations and provide regular feedback to team members to support their professional development.
- Leading the Project Management Office (PMO):
- Review and approve project and change management processes and procedures, as detailed within the WAPHA Project Management Framework as well as standards, and templates.
- Provide guidance, mentorship, and support to project sponsors, managers, and change managers.
- Develop a business benefits framework to track and report on benefits realization across all projects and strategic initiatives.
- Project Assurance Executive reporting on a monthly basis
- Leading Business Systems & Improvement:
- Review, approve and communicate the vision, strategy, and roadmap for Aspire (Oracle Cloud)
- Oversee the implementation of Aspire roadmap.
- Ensure there is high quality end-user training and support, and monitor adoption, satisfaction, and experience.
- Stakeholder Management:
- Establish and maintain strong relationships with internal and external stakeholders.
- Support and engage leaders with project activities and initiatives.
- Develop a strong informal and formal network and be recognized as a trusted adviser.
About you
To be considered for this role, candidates must meet the following selection criteria:
Essential experience and education
- Tertiary qualification in related field or demonstrated Program Management, Project Management Office (PMO) experience. Prince 2 or PMP certifications.
- Project management experience.
- Team leadership experience.
- Leadership and Influence to be able to inspire and motivate cross-functional teams to achieve common goals. Strong leadership skills, combined with the ability to influence without direct authority, are essential for driving collaboration and alignment across the organisation.
- Benefits realisation and project assurance understanding.
- Strategic thinking experience and a strategic mindset.
- Strong decision-making skills, informed by data and analysis, are essential for navigating challenges and making tough decisions, such as prioritizing projects, resolving conflicts, or changing course based on feedback or market changes.
- Exceptional stakeholder management, interpersonal and communication skills – both written and verbal.
- Ability to work effectively at all levels in an organisation.
- Ability to establish and maintain strong relationships.
Desired experience and education
- Benefits Realisation Experience.
- Project assurance (internal audit) experience.
- User centricity focus - Understanding the needs and preferences of users, empathize with users, gather feedback.
- Technical Acumen. Having a basic understanding of technology and the software development process is beneficial.
- Agile scrum certification.
- Prince 2 program management certification.
Our Benefits
- Hybrid working arrangement that combines remote work (3-4 days per week) with office presence in our modern Subiaco office (1-2 days per week).
- Commitment to employee development.
- Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
- Competitive salary.
- Professional development allowance ($1k per year).
- Employee Assistance Program.
- Additional paid parental leave.
- Gifted paid day off during Christmas shut down period.
- Annual $200 health and wellbeing reimbursement scheme.
- All employees have access to LinkedIn Learning.
- Study leave options available.
- Option to purchase additional leave.
- 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).
To Apply
Please submit your application by clicking the ‘Apply’ button.
Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role.
Applications close Monday 1st April 2024.
WAPHA reserves the right to commence shortlisting prior to the advertised close date.
For further information please email ****@wapha.org.au. Please note that applications must be submitted via the link provided – applications received by email will not be accepted.
WA Primary Health Alliance builds and strengthens primary health care in Western Australia, so people can access the services they need closer to home. As the operator of all three Primary Health Networks in Western Australia, we aim to ensure that the people most at risk of poor health have access to quality care. By working closely with GPs, health professionals, service providers, hospitals, government, and the community to strengthen primary care state-wide, we are delivering better health, together.
