Manager Customer Experience

Manager Customer Experience Apply now Job no: 534428 Work type: Ongoing full-time Location: Parramatta Categories: Management and Support Are you interested in supporting NSW households and small businesses through the cost-of-living crisis? Employment Type: Full-time, ongoing role Work Location: Parramatta, work from home 2-3 days per week Classification / Grade / Band: Clerk Grade 11/12 Hours Per Week: 35, flexible working options Remuneration: $139,787 to $161,663 per annum plus Superannuation and Leave Loading Additional Benefits: Salary Packaging and Fitness Passport available Applications Close: 11:55 pm on Sunday 17 March 2024 About the Role The Department of Climate Change, Energy, the Environment and Water is seeking an experienced Manager to lead the delivery of the NSW Energy Social Programs to help ease the rising cost of electricity bills for eligible NSW households and small businesses. The Manager is responsible for: Managing, mentoring, guiding and developing a front-line customer service and operational team to assess customer applications and respond to email and…
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