Manager, Data Analytics & Reporting

- Full-time, continuing opportunity
- Flexible work arrangements available
- A rare and key role supporting vital University projects

About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Southern Cross University’s Vice President (Students) and Registrar is seeking an expert in Data Analytics, reporting and project management to join our portfolio and to help shape student success. Known locally as the Manager, Student Support, this pivotal role will identify, collect, analyse, visualise and interpret data to drive student retention and success planning strategies, as well as support other exciting student support projects. Key responsibilities include:

• Collaborate with the Director, Student Support to develop and implement a comprehensive Student Support and Success Strategy.
• In the capacity of Project Manager, oversee critical student support projects, ensuring comprehensive planning, resource coordination, and alignment with strategic objectives.
• Generate and extract data to analyse and report on student retention strategies and interventions, identifying opportunities and informing decisions to improve student engagement and success. Merge multiple data sources, build dashboards, to identify trends and analyse issues from diverse perspectives across multiple student support services.
• Establish systems, processes and standard reports to facilitate the collection and analysis of primary and secondary student data and feedback relating to the student experience from SCU systems and teams.
• Monitor and streamline reporting for SSAF and HEPPP funding and associated activities.

About you

As a skilled Data Analyst or Project Manager, you demonstrate motivation and meticulous attention to detail, with proficiency in extracting and analysing complex datasets to provide valuable insights to various stakeholders. In addition, you will possess:

• Tertiary qualifications in a relevant discipline such as Data and Analytics, Data Science, Business, Statistics or Project Management with at least 4 years subsequent relevant experience or an equivalent combination of relevant knowledge, training and/or experience.
• Advanced proficiency in Data Analytics, automated reporting, and dashboard development, including extracting, merging, managing, and analysing complex datasets to deliver valuable insights using Excel, Cognos, Tableau, PowerBI, STATA, and SPSS is highly valued. Familiarity with SQL, Alteryx, R, or Python is also desirable.
• Demonstrated experience in project management and strategic planning and reporting.
• Knowledge and experience in survey and evaluation data, both quantitative and qualitative, with advanced knowledge of Qualtrics to design complex surveys.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at Gold Coast. Generous relocation support available.
• HEW Level 8. The base salary ranges from $111,116 - $122,525 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $143,354 per annum.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting ****@scu.edu.au.

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information Additional information is available in the position description or by contacting:
Name: Dr Chithira Johnson, Director, Student Support
Email: ***************@scu.edu.au.

Closing Date: 11.30pm AEST, Sunday 14 April 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who openly identify as LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.

Use the position description link below to access further information about the selection criteria for this role. You will need to submit complete responses to the selection criteria with your application, including providing examples where relevant. Please prepare these and submit each response when prompted in your online application submission.

Manager, Student Support HEW 8_1.pdf