Manager, Learner Analytics and Assurance

- Continuing, full-time position based at Gold Coast or Northern Rivers
- Flexible working options available for the ideal candidate
- Remuneration up to $143,354 including 17% employers’ contribution to super

About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Southern Cross University’s Office of Business Intelligence and Quality (BIQ) is seeking a Manager, Learner Analytics and Assurance, to play a pivotal role in leading our benchmarking strategy to uphold and enhance its academic quality and standards. Working directly with the Director of Business Intelligence and Quality, this role will drive the integration of Learner Analytics into quality assurance processes, ensuring that the Universitys educational offerings are evidence-based and aligned with best practices in higher education. Core responsibilities are:

• Design and implement a comprehensive reporting schedule for key stakeholders and governing boards, applying advanced analytical skills to provide insights that enable effective oversight of academic quality.
• Lead benchmarking activities, utilizing a deep understanding of educational standards and performance metrics to compare the Universitys practices against peer institutions.
• Actively engage with the wider education sector and stay abreast of changes in the legislative environment, while advocating for the University’s values and demonstrating a commitment to excellence, integrity, and inclusivity.

About you

You are passionate about contributing to the University's mission of delivering excellence in education and research, with a working knowledge of current governmental and related frameworks for higher education, including an understanding of quality standards, qualifications, related legislation. You will have demonstrated experience in the higher education sector, preferably in compliance, accreditation or governance. Knowledge of Tertiary Education Quality and Standards Agency (TEQSA) and academic quality assurance is essential. More specifically, you will have:

• Postgraduate qualifications or progress towards such qualifications, combined with extensive relevant experience. Alternatively, a blend of education, training, and relevant experience.
• Demonstrated expertise in advising on appropriate methodologies for the monitoring and evaluation of student performance, with experience in drawing strategic insights from data analysis
• Strong communication skills; including the ability to influence and negotiate effectively with a range of stakeholders and exceptional written and verbal communication skills, with a track record of preparing and delivering comprehensive reports, submissions, and briefings for executive management, regulatory bodies, and across various university committees.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at either Gold Coast or Lismore. Generous relocation support available.
• HEW Level 8. The base salary ranges from $111,116- $122,525 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $143,354.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting ****@scu.edu.au.

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information Additional information is available in the position description or by contacting:
Name: Dr Jess Oliver, Director, Business Intelligence and Quality
Phone: (07) 5589 3***
Email: **************@scu.edu.au

Closing Date: 11.30pm AEST, Wednesday 29 May 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who openly identify as LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.

Use the position description link below to access further information about the selection criteria for this role. You will need to submit complete responses to the selection criteria with your application, including providing examples where relevant. Please prepare these and submit each response when prompted in your online application submission.

Manager, Learner Analytics and Assurance (HEW 8) March 2024_d6khw2an0qv4_1.pdf