Manager Risk and Control Enablement

See yourself in the team:

The Chief Operations Office (COO) is the engine room of the CBA Group, dedicated to operating and enhancing the processes that deliver products and services to our customers.

The Risk Advisory team in Retail Operations (RO) is a first line of defence function that provides practical, comprehensive, and integrated risk management advice to support RO in the delivery of exceptional outcomes for the Group’s retail customers.

Do work that matters:

You will play a key role within the team by strengthening, embedding and ongoing improvement of the Risk and compliance environment by assessing change risk (Risk in Change) across RO and developing risk mitigation strategies for these changes where you will work with a large number of stakeholders across our Product partners and others across the Group. 

Additionally, you will also support RO on other elements of the Group’s Operational Risk Management Framework (ORMF) matters such as Control Assessments, Issues, Operational and Compliance Incidents.

Day to day responsibilities:

• Primary role will be to complete risk assessments on any changes or projects impacting RO and provide risk mitigation strategies, such as effective design and implementation of controls.

• Implementation and adherence to the Operational and Compliance Risk Management Frameworks.

• Drive continuous improvement in processes in the RO business and in the Risk Advisory team.

• Provide advice and guidance to key stakeholders on the operational of the Group’s Operational Risk Framework.

• Manage day to day incidents and issues, including root cause analysis, identifying and implementing control improvements and compliance implications (Assessing compliance incidents to identify breaches of Compliance Obligations, laws and regulations including industry codes, rules, standards and regulatory guidance issued).

• Support with risk compliance activities including thematic deep dives, Compliance Self-Assessments, maintenance of Compliance Obligations and Arrangements, controls implementation and assessments, testing and reporting.

• Responsible for enhancing and maintaining data quality across various systems.

• Prepare reports and papers for senior management, Committees and Business Partners by leveraging data/dashboards and trends to generate insights and make recommendations to the RO leadership team.

What successful candidates will look like?
We work in an outcome driven environment, where the emphasis is on great team-work to achieve results. You will bring a strong understanding of risk, controls and change with knowledge of compliance, gained within financial services and relevant tertiary qualifications.

Additional requirements we’re looking for:

• Manager experience in Risk Consulting, Risk Management (Line 1 or Line 2), Audit or similar role within the banking/financial services industry. Would also suit a Project Manager or Product Manager with a strong understanding of Risk.

• Advisory or business partnering experience with excellent written and verbal communication skills in providing concise and clear advice.

• Experience working in projects and familiarity with Agile ways of working will be looked upon favourably.

• Strong understanding and experience of control design/implementation and developing strategies for mitigating risk.

• Strong ability to critically analyse processes and data to identify risks and issues to solve problems and recommend actions

• Highly organised with the ability to effectively manage multiple priorities and projects.

• Ability to work autonomously and as part of a team.

• A curious nature and ability to question/challenge.