AddressAbout You
You are a highly motivated people leader with exceptional relationship building skills and a keen eye for detail. You are passionate about guiding, developing and motivating team members and have a strong focus in providing excellence in customer service. You thrive in a collaborative high-volume environment, and you have highly developed time management and organisational skills. You take initiative and deliver results by seizing opportunities and being outcome and customer focussed.
About the Role
Reporting to the Deputy Director: Student Engagement Unit, you will provide strategic advice on the implementation and delivery of consistent student support services, and will lead and support a team of Student Advisers (International) to work with all students across all campuses in a complex, cross-cultural environment and enable positive outcomes. You will work with key stakeholders to aim for continuous improvement by planning, developing, implementing, promoting, and evaluating projects, programs, measuring student support services efficiencies and effectiveness, developing recommendations to deliver an outstanding student experience.
About the Student Engagement Unit
The Student Engagement Unit (SEU) is responsible for the strategic development and delivery of student facing services that will enhance the on-campus and off-campus student experience for all students. The SEU also takes strategic steps to inform the quality of the student experience of learning and teaching, support services, the learning environment, and student facilities.
About UniSA
The University of South Australia is Australia’s University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.
Essential Skills and Experience
- Demonstrated research and analytical skills including the provision of advice and recommendations to senior management
- Knowledge of and ability to appropriate, research-based, best practice pedagogy for the development, evaluation and improvement of university-level programs and initiative
- Demonstrated skills in interpreting and applying policies, procedures, and legislative principles in response to the changing environment
- Highly developed organisational, time management and problem-solving skills, the ability to manage multiple priorities and work independently and collaboratively
- An excellent understanding of issues relating to international students in higher education settings with a demonstrated commitment to keeping abreast of changes in legislation or best practice
Benefits
Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:
- Access to great personal development opportunities
- Generous superannuation contributions of 17%
- Flexible working conditions
- Employee assistance and development programs
- Staff study support
- A variety of leave arrangements
Culture
As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.
Start Your Unstoppable Career!
For a copy of the position description and to apply, please visit Working at UniSA. The online application form will list the specific selection criteria that you need to address.
Please address your cover letter to Alex Koszegi, Team Lead: Talent Attraction. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at ***********@unisa.edu.au using job reference number 6248.
Applications close: 11.30pm Sunday 7 July 2024
Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.
Pursuant to the Child Safety (Prohibited Persons) Act 2016 (the Act) and the Child Safety (Prohibited Persons) Regulations 2019 (the Regulations), this position has been deemed prescribed. This role will require the successful candidate to hold a current Working with Children Check.
