AddressJRT Group of Companies have an exciting opportunity for a Mechanical Service Advisor in our Yeppoon Workshop.
As part of the JRT Mechanical Team, the Mechanical Service Advisor works with minimum support and guidance to contribute to the effective and efficient delivery of a high-quality responsive support service. Under limited supervision, the Mechanical Service Advisor provides estimated cost analysis of repairs and routine maintenance. Through effective communication, the Mechanical Service Advisor determines the services necessary, predicts the time needed for completion and maintains positive communications during the process. The Mechanical Service Advisor determines required services by assessing the information on hand.
Your role will include, but not be limited to:
- Creation of Purchase Orders
- Onboarding of machinery to sites
- Data entry of workshop records
- Management of maintenance department registers and reports
- Advise and schedule relevant parties of necessary repairs and maintenance
- Prepare and review all repair work orders for accuracy and completeness in concerning parts, materials and labour and approves the release of equipment for delivery to the customer
- Maintain a filing and archive system for all documents
- Providing detailed reporting weekly to the Mechanical Manager
- Responding to relevant enquiries
To be considered for this role, you must have:
- Demonstrated knowledge of practices relating to mechanical workshop, including understanding of mechanical/technical terms, safety and customer service
- Comprehensive knowledge of computer systems
- Competent in the use of Office software packages - Word, Excel and Outlook
- Experience in Mechanic Desk software, desired
- Experience in MYOB or Xero, desired
- At least two years’ experience in an administrative position is required
- Experience working in a service department
- Ability to write and work on routine reports and correspondence
If you are interested in this opportunity please apply below or forward your resume to ****@jrtgroup.com.
Please note, only shortlisted candidates will be contacted.
