We are growing!
With an exciting new expansion under completion, we are seeking an Admin Assistant to join our team.
About us
We are a group of Oral & Maxillofacial Specialists with a passion for providing our patients high quality care and services. Our practice deals with a wide range of people from diverse backgrounds and we strive towards our vision of a compassionate, respectful and innovative practice.
About the Role
We are seeking a confident, organised and efficient Medical Admin who can provide high quality administration assistance. This role is a permanent full-time position and you will be working from our contemporary, award winning Angas Street rooms in the city that is currently expanding and developing shiny new offices on the first floor.
This is a vital role as the Admin Assistant is central in welcoming patients to the practice and is able to consider and understand the extent to which client needs are being met and implement solutions to deliver excellence and ensure customer satisfaction. This includes, however not limited to;
- welcoming all patients and third-party providers to AOMS,
- managing incoming calls,
- managing patient referrals and correspondence,
- processing payments and health insurance rebates,
- preparing correspondence for practitioners,
- theatre booking assistance.
About You
You will be a bit of a superstar communicator, with an ability to consider and understand the extent to which client needs are being met and implement solutions to deliver excellence and ensure customer satisfaction. You’ll also be able to adapt your communication style to suit individuals in challenging situations. Your detail-oriented nature means you are extremely organised, with the ability to prioritise busy workloads and manage multiple demands within required timeframes.
You have:
- Proven medical reception/administration experience
- Excellent computer literacy skills with proficiency in the MS Office suite
- Proven experience with Eclipse, Medicare, HICAPS and DVA processing
- Previous experience in a Specialist or Dental practice, highly desirable
You’ll be team-oriented - willing to jump in and provide administrative support to the practice demonstrating your exceptional customer service experience.
Salary & Benefits
The position is offered full time with no weekends required.
An attractive, above award hourly rate is negotiable, plus a host of other employee benefits that include:
- A fun, supportive culture with a team that loves to connect and celebrate achievements
- Work with the latest dental technologies and equipment in modern surroundings
- Ongoing training and development opportunities to help you achieve your career goals
How to Apply
Please email your resume to **************@advancedoms.com.au – Att: Alyce Zarpas
A full position description is available on request and at interview.