About this roleJoin the I-MED Team!I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.Our busy Central Coast clinics located in Erina, Long Jetty and Brisbane Waters are seeking a customer focused and dedicated
Medical Receptionist/contact centre agent to rotate between the 3 clinics. This role is a full time, permanent position working Monday to Friday with 7.5 hour shifts between 5:45am to 9pm and optional weekend work.
What will you be doing?- Be the first point of contact for patients at reception
- Taking inbound calls as part of our internal contact centre
- Making appointments for clinics using multiple computer systems
- Providing excellent customer service and patient care
- Developing and maintaining strong working relationships with patients, referrers, colleagues and managers
Life at I-MED Radiology💰 Competitive remuneration corresponding with experience🤝🏼 Paid induction training and ongoing development🌻 Opportunity for career growth and professional progression👨👧👦 To be part of a fun and dedicated team that celebrates wins and successes🩺 Commitment to your health and well-being, including access to employee assistance program
Key selection criteria:- Previous Medical Reception/contact centre experience (highly desirable)
- Ability to multitask while using multiple computer systems
- Demonstrated initiative and willingness to learn
- Excellent interpersonal and communication skills
- Ability to work autonomously and in a team environment
Diversity and InclusionHere at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.
Next Steps...If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.
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