AddressAbout us
An experienced ENT surgeon located in Benowa, QLD, looking for a reliable and committed Secretary / Personal Assistant. Our clinic is in the Pindara Private Hospital precinct. The clinic has only recently moved to its current site, and it is envisaged there will be an expansion in the role over time.
The role is permanent part-time, and a combination of in-office and working from home will be possible. Overall hours to be negotiated. Rate of pay will be commensurate with experience and agreed level of duties.
Qualifications & experience
- Minimum 2-year's experience as a Medical Secretary or practice manager preferred
- Experience with EMR software packages is essential: Xestro software preferred but not essential. We will offer support and training to a suitable and committed applicant.
- Familiarity with Medicare, ECLIPSE, dealing with Private Health Funds, inpatient and outpatient billing is critical.
- Good IT skills are crucial: we are a paperless practice, all records are kept electronically. Familiarity with Email, Office Software and Instant Messaging is essential.
Tasks & responsibilities
- Handling phone calls from patients, relatives, other specialists and GP doctors. It is absolutely essential that you are completely patient-focused i.e. compassionate, helpful, optimistic, agreeable and efficient
- Reception duties in regular outpatient consulting sessions, usually running from 8.00 am to 4.00 pm.
- Creating and processing invoices for consultations
- Coordinating theatre lists across multiple sites
- Generating invoices, billing patients, liaising with medical insurance companies and Medicare
- Ensuring that all invoices are paid and balances are up to date
- Communication with other medical practices
- Liaising with hospitals and submitting operating lists and lists for case discussions at multidisciplinary meetings (MDTs)
- Coordinating supplies and ensuring that clinic rooms are well-stocked
- Willingness to help the surgeon with additional tasks as required, including coordinating schedules and travel arrangements
- Liaising with support services, including bookkeepers, accountants and IT services.
- Willingness to attend to the rooms if additional consulting sessions are required
Benefits
- Ability to work from home, as negotiated
- Ability to grow into the role with a mid-career surgeon in practice
- Work in a pleasant professional environment
- Competitive rates of pay, commensurate with experience.
***We are looking for our new Personal Assistant / Medical Receptionist to come on board as soon as possible***
Interested applicants should apply via Seek. Please submit:
1. Resume with contact details, experience and professional referees
2. Cover letter addressing the job description - qualifications and experience (ie. whether you have experience as a Personal Assistant/Medical Secretary, your experience using medical software packages).
