About the business
Fire Service Credit Union is a closed bond, niche credit union assisting the financial needs of fire and emergency service personnel and their families in South Australia. Started 'by firefighters, for firefighters' we still value the close relationships we build with our members and the wider fire service community.We are seeking to add to our close knit team a full or part time position available for the right person.
About the role
Your new role would involve:
- Delivering solutions to our Members that improve their financial wellbeing via face to face interactions and inbound/outbound telephone calls.
- Assisting with enquiries and providing information relating to all product and service offerings including deposit accounts, general insurance, travel products.
- Consistent advocacy of the Fire Service Credit Union brand
- Administration / back office functions including transaction processing, general ledger reconciliations and fraud monitoring.
- Scope to utilise any additional skills or experience you may bring to the role (eg IT, compliance, training, lending)
Skills and experience
This position would require the following attributes:
- Capacity to identify and convert new business opportunities
- Well-organised with effective prioritisation skills
- Ability to adapt to shifting priorities and a diverse workload
- Proactive and able to work independently or as part of team, as required
- Confident communication skills
- FSRA Tier 2 accreditation is essential
- Experience in the credit union industry would be viewed favourably
- Skills or experience in additional areas would be highly desirable.
Closing date for applications: 12 March 2024
Only applicants invited for an interview will be contacted.