AddressAre you passionate about fitness and helping others achieve their health goals? Do you thrive in a dynamic, customer-facing role? We're seeking a motivated Membership Consultant to join our team at City Gym.
As a Membership Consultant, you'll play a vital role in driving membership sales, providing exceptional customer service, and promoting our gym's offerings to prospective members.
Responsibilities:
- Sales and Membership Growth: Actively engage with prospective members to understand their fitness goals and promote the benefits of our gym memberships. Utilize effective sales techniques to drive membership sign-ups and meet sales targets.
- Customer Service: Provide outstanding customer service to both prospective and existing members. Address inquiries, resolve concerns, and assist members with membership-related issues in a professional and timely manner.
- Lead Generation: Proactively generate leads through various channels, including referrals, outreach, and community events. Follow up with leads and nurture relationships to convert them into membership sales.
- Membership Administration: Process membership applications, payments, and cancellations accurately and efficiently. Maintain up-to-date records of member information and ensure compliance with membership policies and procedures.
