Membership Manager

ABOUT THE COMPANY
NECA is an Industrial Association representing the interests of the electrical and communications contracting industry across Australia, for over a century. As a not-for-profit thriving business and association, we pride ourselves in providing excellent service, guidance and advice to our members to help them build stronger businesses and to represent their interests to the government. Being the peak industry body within Australia, we also provide support, education, training, legal advice and supply of uniform through our secondary businesses to meet the needs of our members. 

Primarily, our goal is to lift the standards of the Electrotechnology Industry and provide a voice and fight for the rights and interests of our members, while delivering critical information to ensure that our members remain in front of changes that may affect the Industry. 

ABOUT THE ROLE
Reporting to the Operations Manager of the NECA Group, this role is primarily responsible for developing and implementing a strategy designed to increase membership, increase the long-term retention of members and increase the sale of ancillary products and services for NECA and its group of businesses, within WA.

This position also has responsibility for sponsorship development and retention, overseeing NECA WA events.

RESPONSIBILITIES

• Developing growth strategies and plans
• Managing and retaining relationships with new and existing members
• Increasing membership base
• Having an in-depth knowledge of NECA’s products, services and value proposition
• Writing business proposals
• Managing sponsorship and referral partner relationships
• Hosting and/or attending and engaging with members at NECA WA events as required, including industry nights and sponsorship events
• Develop and maintain close relationships with relevant external organisations such as other national industry representative organisations and community groups.
• Identify government grants and funding relevant to NECA.
• Negotiating with stakeholders
• Identifying and mapping business strengths and customer needs
• Researching business opportunities and viable income streams
• Following industry trends locally and nationally
• Reporting on successes and areas needing improvements
• Other related duties as required

WHAT WE'RE LOOKING FOR

As the face of NECA, the successful applicant will bring new contemporary and innovative ideas to increase membership and retention. We are seeking an individual that brings energy, enthusiasm and motivation to the role and enjoys working for a non-for-profit organisation.

We are after someone who isn’t driven by a full time office environment and loves hitting the road to spread their wings and the message of NECA to a wider audience. Coupled with this, we need someone who understands marketing and is willing to contribute to our social presence and branding.

This role would suit an ex tradie with some sales “know how”, keen to put down the tools, or equally an energetic sales person keen to immerse themselves in our electrical world. 

Based in WA, this role offers flexible working arrangements and a generous salary package including a vehicle or vehicle allowance.

ESSENTIAL CRITERIA

• Excellent oral and written communication skills, interpersonal skills and consultation skills
• Excellent computer, numerical and literacy skills
• Skills in the analysis and interpretation of data and statistical information
• Strong organisational and planning ability
• Experience in working in a customer focused business environment requiring accuracy, initiative and problem-solving skills
• Commitment to client focus, excellent client service skills, and proven ability to develop and influence client relationships
• Ability to coordinate tasks, set priorities, work under pressure and meet deadlines
• Ability to work as part of a team as well as independently with minimal supervision
• The ability to gauge the needs of members and to serve these needs with efficiency and accuracy
• Demonstrated ability to maintain confidentiality
• Experience in use of Microsoft Office systems and software including Word, PowerPoint and Outlook
• A current Australian Drivers Licence

Desirable Criteria

• Working knowledge of the Electrical and Communications industry 
• Industry background in other trade, construction or membership services will be highly regarded

All applicants must have the right to live and work in Australia.

If additional information is required, please contact **************@necatraining.com.au, however please note that all applications will be processed via Seek only. 
If you believe you are the right person for us, please apply. 
Any applications not responded to within 30 days have been unsuccessful.