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Form of work Posted: 09/01/2024 Closing Date: 08/02/2024 Salary: $21.00 - $28.00 Job Type: Casual Location: Wagga Wagga NSW Job Category: Sport and Recreation Join the Fastest Growing Fitness Industry in the World! Job Description Member Services Team Member? Here at Planet Fitness, we are the home of the Judgement Free Zone. Where we provide a clean, comfortable and non-intimidating environment for all our guests. We do not cater to powerlifting or body building but more so general fitness as most of our members are first-time gym-goers. We believe everyone’s fitness journey should feel rewarding and celebrated. We’re not a Gym. We’re Planet Fitness!? Job Description:?? As part of the Planet Fitness team, you can expect to be working in an energetic, customer-focused environment where we leave egos at the door, and our management lead by example. We are a people facing company where our team spend their time on the floor with their members, enjoying the rewarding feeling of giving and helping our first time gym user base starting or re-igniting their fitness journey with us. It is an essential part of our clubs to bring the whole community together to share in the happy place that is the Judgement Free Zone.?? Training is provided both in person and virtually, with the leadership team providing continuous support for personal and professional development. Benefits include a free Black Card Membership, unlimited access to a wellbeing portal for team and their families, appreciation events and an abundance of internal career progression opportunities as we expand across Australia.?? The member service team member is the core of the club.?Our member service team are cooperative and sympathetic listeners who thrive on social interactions, and enjoy being helpful and building relationships with our members. The success stories of our members drives our team to provide a clean, friendly and Judgement free atmosphere. A customer service, team-oriented focus is of utmost importance. The customer service team is responsible for carrying out key functions for operating the club, which are:? a)? providing exceptional customer service and account administration to current gym members? b)? creating and maintaining an exceptional “JFZ” atmosphere in the gym? c)? selling memberships to non-members? d)? keeping the gym and all equipment exceptionally clean and in good working order.? In addition, the customer service team also monitors the club environment and operations on a daily basis and offers improvements when needed.? The customer service team is required to use excellent communications and teamwork to carry out all job duties and requirements as well as be available on weekends to fulfil their role. Testimonials “The Membership Consultant role at Planet Finess is a rewarding job. When you walk into work you aren’t just an employee, you’re a part of a team that…
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