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SalarySeeking a Micro Focus Content Manager System Admin who will be accountable, under general direction, to undertake complex administration of Windows Server virtual machines hosting Micro Focus Content Manager and supporting applications.
The team that the role sits within uses Azure DevOps and PowerShell for code management, continuous delivery workflows and work management. The team undertake security, backup and performance tuning tasks to meet Essential Eight minimum maturity level and Information Security Manual requirements.
Major Responsibilities:
- Install, configure and sustain applications (monitor, test and apply patches and upgrades for) to ensure system integrity and security, adhere to change management processes in coordinating outages. Diagnose and resolve system and environment problems; implement break-fixes for diverse customers from individual users to system stakeholders, with a focus on creation of self-healing capabilities and automated testing, builds, deployment and provisioning of services for customers.
- Configure, upgrade and extend applications to integrate additional customer requirements and support demand growth, and contributing to continual improvement of team release management.
- Investigate and resolve access control and data security concerns, record investigation steps and outcomes as directed, configure and implement system features and fixes to resolve security issues and maintain good security, escalate to management as necessary.
- Identify operational problems and investigate, analyse and resolve them. Research, advise on and undertake as directed, proactive maintenance addressing capability deficiencies or ongoing system performance issues under changing environmental factors. Collaborate with technical staff supporting related services in other teams to resolve issues with services or where service operation affects other services. Provide system status updates to stakeholders by email, updates to tasking systems and in person.
- Write and maintain operational and security documentation including System Security Plans, test/installation guides, change approval requests with change process plans and corporate knowledge summaries such as system diagrams and support procedures.
- Document daily work (steps taken, reasons and outcomes) to ensure transition of knowledge to the Commonwealth and to enable repeatability of procedures and compliance with relevant standards, including Commonwealth record keeping responsibilities.
- Essential - Experience building and improving automated deployment and support processes through the use of scripting, CI/CD and orchestration tools
- Essential - Windows server administration experience in a virtualisation environment
- Essential - Experience in back-end administration, configuration and support of Micro Focus Content Manager (TRIM)
- Desirable - Practical knowledge and experience of SQL and database concepts in a Microsoft environment
Contract terms: Contract term of 12 months, not exceeding 30 June 2025. Part Time will be considered with a minimum of 3 days each week.
SFIA security level required: The Specified Person will be expected to demonstrate attributes at a SFIA Level of Responsibility 4
Security Requirements: Current Top-Secret Positive Vetting (TSPV) security clearance is strongly preferred, however candidates who have held a TSPV in the previous 12-month period (which has since been downgraded) may be considered. Candidates will need to be willing to undergo pre-employment checks which may include, ID and work rights, security clearance verification and any other client requested checks.
How to Apply: Please upload your most up-to-date resume to apply. Please note you will need to answer selection criteria to complete your application. We will be in touch with further instructions for suitably skilled candidates.
Applications open until 13 February 2024 - Contact Ashleigh on 0480 002 497 or ashleighw@whizdom.com.au for any further information.
