Microsoft 365 Engineer

Application closing date: Wednesday, 20 March 2024 • 11:59pm, Canberra time (in Canberra)
Estimated start date: Wednesday, 01 May 2024
Location of work: QLD
Working arrangements: The work is to be performed at the offices of Services Australia in the respective city. Some remote working arrangements may be considered on a case to case basis.
Length of contract: Until 30 June 2025
Contract extensions: 2 x 12 months
Security clearance: Must have Negative Vetting Level 1
Rates: $120 - $150 per hour (inc. super)
Services Australia is seeking a Microsoft 365 Engineer who will be responsible for configuring and implementing the M365 stack to the Department of Veterans' Affairs. The engineer will play a pivotal role in managing and maintaining the Agency's critical Azure and M365 environments, ensuring optimal performance, security, and user experience.
Primary Technologies:

• Windows Server
• Windows Desktop
• Applications Packager
• Rapid 7
• Broadcom Data Centre Security Engineer

Key Tasks/Duties/Requirements:

• Manage and maintain the day-to-day operations of the DVA Azure and M365 environments.
• Perform user provisioning, de-provisioning, and access management in M365.
• Monitor system performance and troubleshoot issues proactively
• Implement and maintain security best practices for both Azure and M365.
• Provide technical support to users.
• Document configurations and procedures for future reference.

Essential Criteria * Minimum 3 + years knowledge and experience implementing the Australian Signals Directorate (ASD) Essential Eight and the applicable Information Security Manual controls to achieve Maturity Level One in a complex ICT Environment, and/or Significant knowledge and experience implementing the Microsoft 365 product suite or similar digital transformation projects in a complex ICT Environment.

• Minimum 3 + year's experience and knowledge in delivering Cyber Security and assurance projects, including managing project scope, schedule, budget constraints and providing support to clear issues blocking delivery.

Desirable Criteria * Experience collaborating with Microsoft support or other vendors for escalations and assistance with critical problems.

• Strong understanding of security concepts and how to implement them across server and end user environments.
• Strong scripting and infrastructure automation background is highly desirable.
• Working knowledge and experience with the entire 365-product suite.
• Ability to take ownership of a problem and follow it through until completion.
• Highly developed communication and organisational skills.
• Ability to work in a fast-paced environment, managing conflicting priorities with key business stake holders.