Address
Form of workOur client is a global technology leader within the mining sector recruiting for a leadership opportunity within their team as a Mining OT Support Centre Manager to ensure successful regional support service delivery.
Key Requirements:
- Resolve complex technical issues from escalation to resolution, demonstrating strong technical proficiency.
- Facilitate seamless delivery of OTSC services across the region.
- Manage day-to-day operations of the OTSC, ensuring timely response to all service requests and incidents with high performance standards within agreed SLA parameters.
- Foster client engagement and champion ongoing improvements in OTSC deliverables to consistently deliver maximum value.
- Identify and address client challenges, providing effective solutions to achieve desired outcomes.
- Guide and mentor junior team members, promoting knowledge transfer and creating learning opportunities.
- Maintain adequate staffing levels and capability for remote service delivery.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact MJ Lim on +61 (0)434 267 293 or email: mlim@paxus.com.au and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.
