Minor Works Delivery Lead - Operations

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions. 

What you’ll be doing 

As the Minor Works Delivery Lead - Operations is to be responsible for the day-to-day management of Minor Works, small system enhancements, and small work packages. In this role you will also be responsible for the coordination of reporting across all Minor Works to ensure budget and delivery targets are met. 

This will include however not be limited to; 

• Leading all elements of Minor Works delivery for the Operations stream - including creation of schedules, risk analysis and information gathering sessions, forecasting and budget control 
• Managing various delivery activities ranging from assigning resources, completing reports and registers, maintaining the backlog, organising meetings, budgeting and following up on various tasks and actions 
• Drafting and contributing to key Minor Works documentation as per the Minor Works framework 
• Tracking the lifecycle of all Minor Works and ensure all documentation, governance and change control processes are adhered to 

You’ll be great in this role if you…   

• Have at least 3 years' experience in a Project Lead, Service Delivery Lead or Coordinator role 
• Highly experienced in working with prioritisation pipelines 
• Have proven success in problem solving in a complex Business Systems environment 
• High level of communication and interpersonal skills, especially the credibility to have a positive influence on a range of stakeholders, and lead high performing teams 
• A strong understanding business (operational) and technical requirements, analysis, business process modelling and data mapping 
• Are results driven, with a strong customer orientation 
• Are detailed-oriented with proven time management and organisation skills, with a demonstrated ability to achieve results  
• Have the ability to juggle multiple initiatives, stakeholders and priorities simultaneously in a fast paced environment 

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to): 

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year) 
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs 
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road 
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide 
• Cheaper hospitality, retail, technology, beauty and wellness services 
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health 
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you. 

When everyone is included, everyone wins 

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family. 

Ready to apply? 

We’re ready to hear from you. Apply now.