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At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
As a Mobile App Designer, you will play a vital role in designing our mobile banking app and shaping its future. This position demands a hands-on approach to design, ensuring that user-centered solutions not only meet the current banking needs but also anticipate future challenges. This role involves close collaboration with an interdisciplinary team of senior designers, design researchers, content writers, engineers, and product managers both locally and globally. The successful candidate will leverage their deep understanding of design principles and user experience to drive design delivery, maintain design consistency across the product, and contribute to the global design community within HSBC.
Your main responsibilities will include:
- Design and Strategy Development: Work closely with global and local teams to ensure the design aligns with both global standards and local market needs for the HSBC Australia mobile banking app. Advocate for user-centered design principles and foster a culture of innovation within the team.
- Collaborative Design Process: Engage in a collaborative design process with project managers, engineers, and other designers. Utilize agile. methodologies and design sprints to iteratively develop solutions, from ideation through prototyping to final implementation, ensuring a cohesive and innovative user experience.
- User Research and Validation: Collaborate with design researchers to conduct user research and usability testing. Utilizing insights to inform design decisions, ensuring solutions are deeply rooted in user needs and behaviors. Regularly validating designs with users to ensure usability and desirability.
- Cross-functional Communication and Collaboration: Act as the key liaison between the design team and other stakeholders, including software engineers, product managers, and marketing teams. Effectively communicating design concepts, rationale, and specifications to ensure alignment and facilitate smooth implementation.
- Design System and Standards Compliance: Develop and maintain the design system for the HSBC Australia mobile banking app, ensuring consistency across the product. Align with global design standards and contribute to the evolution of the global design language.
Requirements
To be successful in this role, you will need:
- 8 years of experience in UX/UI/Product design, with a proven track record of leading design projects. Experience within the tech or financial industry and Mobile App design is desirable, though not required.
- Expertise in Design Tools: Proficiency in design and prototyping tools such as Figma.
- Agile and Lean UX Methodologies: An understanding of agile software development and Lean UX methodologies. Experience in facilitating design sprints and workshops.
- Research and Analytics: the ability to conduct and apply user research and analytics to inform design decisions. Experience with tools and methods for qualitative and quantitative research.
- Communication and Leadership: Excellent communication and leadership skills, with the ability to mentor others, manage stakeholders, and articulate design vision and strategy clearly.
- Global Collaboration: Experience working in a global team environment, with a sensitivity to cultural differences and the ability to manage and integrate global design trends with local user needs.
- Innovation and Problem-solving: A strong portfolio that demonstrates innovative design solutions and a deep understanding of user experience principles. Problem-solving mindset with a focus on delivering user-centric solutions.
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia - https://www.hsbc.com/careers/where-we-hire/australia
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.
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