Motorcycle Sales Manager

Motorcycle Sales Manager

About Us

Richardson’s Harley-Davidson are an independently Tasmanian owned business with over 48 years of experience in the motorcycle industry, specializing in the Harley-Davidson brand. Within our team of professional staff, we have over 200 years of combined experience.

Being awarded the Australian dealer of the year in 2021 and numerous other awards for customer service and manufacturer trained staff, our professional and dedicated team strives for excellence in customer service at all levels of our business. At the heart of our business our employees are expected to adhere to and support our core values of - our people matter; we care about our customers, and we strive for excellence at all times. 

Aboutthe role

We currently have an exciting vacancy for a dynamic and experienced Motorcycles Sales Manager to join our team in Launceston. This is a full-time position.

The incumbent that we seek must be a team player who has the ability to drive our brand in to the future.

Reporting directly to the General Manager, this pivotal position is responsible for all areas of our operations of new, pre-owned, traded and purchased outright motorbikes within the sales department. The role requires prompt, dependable, high quality bikes sales and advice to team members and customers by using the most recent sales techniques.

There is a high focus on overseeing the managing of all new and pre -owned stock. The person must have a broad understanding of administration processes and sound customer service experience to be successful in the role.

 Your Responsibilities (& RHD Expectations)

• Provide excellent customer service to all dealership customers (internal/external).
• Drive the brand by future proofing RHD bike sales though excellence in sales management.
• Meet organizational, departmental and individual sales targets to achieve set key performance indicators (KPI’s).
• Work closely with the senior management team to provide advice on sales improvements and efficiencies that align with the requirements of the organization and the brand.
• Manage own performance by showing strong leadership and role modelling to other staff.
• A team player who is reliable and can accept feedback to support growth and improvement (at RHD we understand that teamwork is the key to success).

You will have (selection criteria)

• Cert 111 Automotive Sales (or demonstrated relevant industry experience – min 2 years).
• Through understanding of the motorcycle/automotive industry (or relevant transferable skills).
• Demonstrated customer service and retail sales experience.
• Excellent oral and communications skills.
• Sound understanding of administration processes.
• Ability to work within tight deadlines with minimum supervision.
• Sound problem solving and mathematical skills.
• Proficient in using Microsoft Office Suite (Word, excel, outlook with the ability to learn specific industry computer systems.
• Ability to work outside of normal working hours to meet training requirements, events and rostering.
• A demonstrated team player with a “can do attitude”.

What we offer

• Supportive team environment
• Competitive salary and commission plan
• Training & development opportunities
• Relocation costs (some assistance may be considered for right applicant)
• Staff discounts

Compliance

• Current Class C Drivers Licence 
• Current Class “R” Motorcycle Licence 
• Right to work in Australia
• National Police Check 

For a copy of the position description and/or for further details about the role, please contact us via email: **********@rhd.com.au

To express your interest in the role please apply including your cover letter, a copy of your resume and at least 2 referees to **********@rhd.com.au

Richards Harley - Davidson is an equal opportunity employer.