National Billing Supervisor

The Opportunity Heading up our National Billing team based in West Gosford (2250), you will have the opportunity to showcase your strong knowledge of billing processes, best practices, and industry standards. You will be able to utilise your excellent analytical and problem-solving skills to resolve billing discrepancies and improve process efficiencies. Your strong attention to detail, ability to manage multiple priorities, and excellent communication skills will be key in this fast-paced, dynamic environment. You will also have the chance to demonstrate your leadership skills, motivating and inspiring your team. What's on offer National role with wide responsibility Great opportunity to make process improvements Market-leading global environmental services company What you'll be responsible for Supervise and oversee the daily operations of the National Billing team, ensuring efficient and accurate billing processes. Manage and develop a team of billing specialists, providing training, guidance, and performance feedback to enhance their skills and productivity. Monitor billing activities, ensuring compliance with company policies, procedures, and relevant regulations. Collaborate with cross-functional teams, including Sales, Customer Service, Operations and Finance, to resolve billing discrepancies and address customer inquiries. Develop and implement billing strategies and process improvements to enhance efficiency and accuracy. What you'll need to be successful Proven experience in a supervisory or leadership role within a billing department, preferably in a national or multi-regional context Strong knowledge of billing processes, best practices, and industry standards Demonstrated leadership skills, with the ability to motivate, develop, and inspire a team. A Veolia Career All of our employees are entitled to:Our Veolia Cares policy enables parental leave to be offered from day one of your employment regardless of whether you're on a permanent or fixed term contractEmployee share planAnnual salary review with bonusSupport to pursue educational and development opportunitiesAccess to endless career options and pathways, Veolia promotes from withinEmployee Assistance Program (EAP)Bupa health insurance discountCorporate DiscountsFitness PassportVolunteer OpportunitiesSalary sacrificing (i.e. super, novated leases) We are a Circle Back Initiative Employer and commit to respond to every applicant. Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you'll have the opportunity to build your career, and a more sustainable world. At Veolia we value diversity, equity and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples. The First Nations language where this role is based is Kuringgai . We also welcome applications from veterans, people with disability, all gender identities, mature age and early careers, members of the LGBTIQA+ community, and people from all cultural backgrounds. We also encourage our Veterans to visit our Veterans at Veolia webpage.