AddressSilk Hospitality is a proudly Australian owned and operated hotel services company. Silk Hospitality was founded in 2009 and has since become the leading provider of comprehensive, top-tier housekeeping services for the luxury hotel sector throughout Australia. Partnering with small boutique hotels, through to large international hotel chains, Silk aims to deliver seamless integration and an exceptional tailored client experience.
The Opportunity
We are looking for a National Business Development Manager with a passion for the hotel industry to step into this newly created role. With a focus on developing relationships, we are looking for a go getter who thrives in Business Development within the hotel industry.
You must be an active listener and conversationalist, with a passion for building sales opportunities for our Company. Exceptional communication skills and the ability to interact with various internal and external stakeholders is a must.
You will be reporting to and working closely with the CEO, with a laser focus on growing the company. This is a national role with regular interstate travel required.
Key Responsibilities
- Business development and client engagement
- Prospecting and acquiring new opportunities to expand an already significant pipeline
- Active on social media engagement to enhance brand visibility and reputation.
- Managing the CRM database
- Managing all tenders
- Facilitating client meetings
About you:
- You have a background that includes a minimum of 5 years working in hotel operations for a major brand.
- You have front-line Customer Service experience in a role such as Front Office Manager, Rooms Division Manager, or Hotel Operations Manager.
- You have strong Business and Commercial Acumen.
- You demonstrable self-motivation and have a sales-oriented mindset, coupled with dedication to fostering mutually beneficial relationships with clients and colleagues.
- You exhibit a passion for sales, supported by excellent time management, interpersonal, communication, and presentation abilities.
- You are naturally personable and professional in your demeanour.
- You have housekeeping experience or experience working with an Outsourced Housekeeping provider.
- You are results-driven with a history of achieving KPIs and targets.
- You show careful attention to detail and have strong planning skills.
- You will have a flexible approach to the position and a “whatever it takes” attitude.
- You are tech savvy – We are a paperless organisation that embraces technology and are early adopters of anything new! (but we also still use Excel)
To Apply
If this sounds like you & you’re ready to step into this exciting new role, click the Apply button today to register your interest!
As part of our recruitment process you may be required to provide a Police Clearance, confirmation of work rights / visa requirements & a Fit for Work assessment.
